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47 Ratings (85% Positive)

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On-Time
Delivery
95.74%
Product
Accuracy
89.36%
Customer Service
Satisfaction
85.71%
Steve C.
Ordered on 11/28/2020
Extremely poor; will never order from them or NewEgg marketplace again
12/16/2020 7:25:35 AM

Product not delivered yet, now weeks after supposed arrival date. Ordered 11/28; still not even shipped by Everest as of 12/16. According to shipper, product has not even been shipped yet. Inquired through NewEgg to Everest about status - Everest has not respond in any way, now 3 bus days later. Save yourself the time of dealing with these scammers and prying back a refund from NewEgg. DON'T MAKE THE MISTAKE OF BUYING FROM EVEREST

  • No
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Cary P.
Ordered on 10/12/2020
Product was as advertised.
10/28/2020 2:43:18 PM

Happy thus far.

  • Yes
  • Yes
  • Didn't contact
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John L.
Ordered on 10/10/2020
I received a used computer
10/23/2020 4:14:41 PM

I ordered a new computer with a 1 year manufacturer's warranty in October 2020. I received a used computer with an expired warranty, verified at HP's warranty checker website as originally sold in November 2018. While searching for a driver, I found a C:\Windows.old with files dating back to 2018. I am trying to get a refund, but newegg insists I talk to the scam-artists first, since newegg does not stand behind its sales. I have been scammed, I hope you are not scammed as well.

  • Yes
  • No
  • No
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Christian R.
Ordered on 10/2/2020
No complaints
10/16/2020 7:04:15 PM

Yes I would recommend to others

  • Yes
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  • Didn't contact
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Josh K.
Ordered on 8/8/2020
Very pleased
8/24/2020 9:21:06 PM

Item was new in the box and worked perfectly. I am very happy especially since this was a 2-year discontinued item and I was worried it was going to be used. I would buy from this seller again. Shipping was fast and arrived without damage.

  • Yes
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  • Yes
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Raymond J.
Ordered on 6/21/2020
7/7/2020 6:32:49 PM

Nice laptop. Crapped out after 3 days. Just long enough to get everything installed and ready to go then, Pffffssss hard drive gone. Had to RMA. Perfect timing for vacation.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/8/2020
6/23/2020 3:13:12 PM

I would recommend this seller to others.

  • Yes
  • Yes
  • Didn't contact
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Lewis F.
Ordered on 6/8/2020
New HP Envy 17M 2019
6/23/2020 2:09:48 PM

The computer came on time and was everything that was described.

  • Yes
  • Yes
  • Didn't contact
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Jack M.
Ordered on 4/17/2020
Excellent
5/5/2020 1:50:26 PM

Was everything that was described

  • Yes
  • Yes
  • Didn't contact
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Darleen N.
Ordered on 3/16/2020
Great Buy!
4/2/2020 1:07:31 PM

Would buy again.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 2/13/2020
Wrong item sent
2/20/2020 12:29:12 PM

Note, I see, from other reviews, that I am not the first person who has received wrong and, perhaps not coincidentally, a lower-echelon model of a product. Once this occurred, Newegg was helpful in confirming that model sought was, in fact, not in Everest's inventory and facilitated return of wrong model (presently en route). Alot of wasted time due to listing/processing error or much worse, perhaps, Everest trying to get over sending cheaper model that, at least in this case, happens to have same physical appearance as model sought and paid for.

  • Yes
  • No
  • Didn't contact
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Carole F.
Ordered on 6/25/2019
7/17/2019 5:29:41 AM

I believe I dealt with Newegg customer service and they responded adequately. Was sent a lower level model (less harddrive and Ram) than advertised and purchased.

  • Yes
  • No
  • Didn't contact
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Gary W.
Ordered on 5/15/2019
Dell laptop
5/31/2019 8:49:50 AM

Received my order in a timely manner and computer works as advertised. My wife is pleased.

  • Yes
  • Yes
  • Didn't contact
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Kimberly L.
Ordered on 4/20/2019
5/6/2019 1:33:39 PM

Got here super fast and it was so easy to set up! I love it!

  • Yes
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John S.
Ordered on 1/16/2019
Everything exactly as expected
1/30/2019 4:19:15 PM

Absolutely!

  • Yes
  • Yes
  • Didn't contact
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Alex F.
Ordered on 9/22/2017
10/9/2017 11:27:00 PM

Broken,

  • No
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  • No
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Dustin S.
Ordered on 5/25/2017
Shipped right away
6/13/2017 6:31:57 PM

Got goods 1 week from ordering on free shipping. All new in new condition. Happy

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