GRAZOME is an online e-commerce driven business, focusing on the development of high-quality products in the home furnishing category. We are committed to delivering the product concept of "high quality / health / vitality" and providing high-quality products and services. After 4 years of hard work, we have gained market recognition and developed into a company dedicated to R&D, design, manufacturing, and brand marketing.
We offer quality products at competitive prices, providing knowledgeable and friendly customer support.
We strive to bring our customers the best online shopping experience possible.
We offer the best prices doesn't mean we skip on our customer service.
Please email us directly for RMA service and other inquiries. The phone may not be answered.
* Notice: we will cover all international tax for you. *
** If you are going to request an RMA, please take a picture of the product and email us. We will respond within 24h. Thank you. ***
We will cover the return shipping fee if the return reason is DOA (Need pictures or other proof emailed to us).
*** If your order doesn't deliver within the promised time frame, we will refund your shipping fee or reimburse you partially if shipping is free. (8-15 Business days for economy shipping ; ) (5-7 Business days for standard shipping ;) (3-5 Business days for expedited shipping .)
**** Please contact us for resolutions before leaving any negative feedback. We will make things right ASAP. **
We have a professional service team here ready for you.