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62 Ratings (84% Positive)

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On-Time
Delivery
90.32%
Product
Accuracy
88.71%
Customer Service
Satisfaction
88.10%
Claytina F.
Ordered on 12/29/2020
Awesome
1/13/2021 11:21:10 AM

Great laptop for daughter getting ready for college.

  • Yes
  • Yes
  • Didn't contact
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Daniel C.
Ordered on 11/24/2020
No problems
12/3/2020 12:47:13 PM

Arrived a day early. The packaging was a bit light, but it (a tablet) arrived in good condition.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/30/2020
11/11/2020 10:00:33 AM

I have attempted to purchase this product twice I have filed a claim with new egg and the usps to see if anything happens.

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/21/2020
HP i7 17.3 laptop w/ touchscreen, 8GB memory & numeric backlit keypad
11/6/2020 6:58:01 PM

Packaged well & delivered on time. Haven't got to use it much yet but so far I am very pleased w/ the performance. Glad I purchased this product. I would recommend it to others.

  • Yes
  • Yes
  • Yes
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David C.
Ordered on 10/9/2020
Quick Shipping and Great deal
10/28/2020 12:18:58 PM

Reliable seller. Product was as advertised and arrived sooner than expected

  • Yes
  • Yes
  • Yes
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Michael K.
Ordered on 9/2/2020
nice transaction
9/16/2020 9:34:16 AM

Item shipped quickly. Good communication. Item as described.

  • Yes
  • Yes
  • Yes
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James N.
Ordered on 9/11/2020
2.5" Hybrid SSD/HDD shipped in basic bubble envelope
9/15/2020 4:45:16 PM

The seller did not take the most basic of precaution with regard to shipping an SSD/HDD hybrid drive properly and with regard to protection of the drive. It came in a single bubble envelope, no box, no plastic framing cushions. No concern was taken to product safety/longevity. Very disappointed as i know this is likely NOT Newegg's desired seller shipping standard.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 8/14/2020
8/26/2020 12:29:40 PM

I honestly can't complain too much as the device I ordered was only delivered a day later than the estimated delivery date and shipping was free. The box the device was in looked like it had been slid across at least one warehouse floor, but there doesn't seem to be any damage done to it. All that said, I would probably buy from this seller again if they have the best price.

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/6/2020
Wrong item description
8/19/2020 11:22:50 AM

These masks are NOT ASTM 2 fluid resistant.

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 8/13/2020
8/19/2020 9:54:38 AM

Laptop new/just as described - fast shipping, no issues. Thanks!

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/5/2020
Terrible Experience
8/18/2020 9:43:33 AM

Ordered two chrome books, was charged for them and notified that they "shipped". After a week of no shipping updates I got an RMA email and wasn't completely refunded for over a week. I would give 0 eggs, if possible. How can you sell and "ship" a product that is not in stock? 2 weeks to receive a refund is also unacceptable. I took my business elsewhere.

  • No
  • No
  • No
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Phillip M.
Ordered on 7/30/2020
Fast delivery and great product!
8/6/2020 1:24:54 PM

My order arrived on time and the computer was the exact model I ordered!!! Very happy with my purchase. I wouldn’t hesitate ordering from Hooray Store through Newegg again on my next purchase

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/4/2020
Great service
7/18/2020 9:58:13 PM

Item was as described

  • Yes
  • Yes
  • Yes
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Gary P.
Ordered on 6/29/2020
Roku
7/13/2020 2:13:36 PM

I ordered a Roku Ultra and that is what I received. I received it promptly as well. I would not have any reservations about using the same seller again. And my Roku works great!

  • Yes
  • Yes
  • Yes
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Deborah C.
Ordered on 6/27/2020
7/13/2020 9:54:38 AM

Roku streaming player arrived on time and in good condition. I would buy from them again.

  • Yes
  • Yes
  • Didn't contact
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L M.
Ordered on 6/9/2020
Will Always Purchase My Electronics From Newegg
6/22/2020 6:08:06 PM

I have the utmost trust and confidence in Newegg! Other websites that I researched were selling refurbished computers, although they were advertised as "new". My son has been purchasing most all of his computer equipment from Newegg for more than 15 years and he has been extremely pleased with all of his purchases from Newegg. I received the computer I ordered from Newegg and it is more than what I hoped for. Newegg kept me informed when my computer shipped and when to expect arrival. Excellent job, Newegg!

  • Yes
  • Yes
  • Yes
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christoph S.
Ordered on 5/17/2020
Just as expected
5/29/2020 6:23:47 PM

This was a great deal on a fast and feature rich roku

  • Yes
  • Yes
  • Yes
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Paul C.
Ordered on 5/13/2020
very good
5/20/2020 11:53:02 AM

This seller is very good and answered every question I had before I even bought the item

  • Yes
  • Yes
  • Yes
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Jorey K.
Ordered on 5/2/2020
I bought 2
5/14/2020 11:10:11 AM

I bought one for my wife's birthday and after setting it up and using it, I bought a second for myself. Both work excellent and arrived on time

  • Yes
  • Yes
  • Yes
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Jon M.
Ordered on 4/21/2020
Hooray... not
5/9/2020 7:44:15 AM

I received the Lenovo 2-in-1 laptop from Hooray, unfortunately, it was defective and would not charge the battery. Tried to contact Hooray, unresponsive... Newegg tried to call Hooray... no answer. So, I would not recommend this seller due to poor customer service after the sale. Eventually, I did get an email to return my product after I already mailed it back to Newegg.

  • Yes
  • Yes
  • No
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