BRAND MISSION

Why Choose Hyper Cyber?

TAMPA FACILITY

Hand built in the USA

1. Designed, engineered, assembled, and thoroughly tested in Tampa, USA, every Hyper Cyber PC is built with an uncompromising focus on quality, reliability, and high-performance operation. Our systems are carefully crafted by experienced technicians who take pride in delivering powerful gaming and workstation computers built to exceed expectations.

2. Each build begins with carefully selected premium components chosen for compatibility, efficiency, thermal performance, and long-term durability. Every system is hand-assembled in our Tampa facility using precise cable management, optimized airflow design, and advanced cooling configurations to ensure clean aesthetics and stable performance under demanding workloads.

3. Our technicians verify CPU and GPU temperatures, memory stability, storage performance, power delivery, cooling efficiency, RGB functionality, BIOS settings, driver optimization, and overall system responsiveness. Every Hyper Cyber PC is tested to guarantee reliable gaming, streaming, content creation, multitasking, and professional-grade performance right out of the box.

4. Before any system leaves our facility, it undergoes an extensive multi-stage inspection and validation process. We perform detailed hardware diagnostics, stress testing, thermal analysis, benchmark validation, and system stability checks to ensure every component performs flawlessly under real-world and extreme operating conditions.

RIGOROUS STABILITY

72-Hr Tested

1. Every Hyper Cyber PC undergoes a comprehensive multi-stage quality control and stress-testing process in our facility before it reaches your hands. Each system is carefully assembled by experienced technicians and rigorously inspected to ensure every component performs at its absolute best.

2. From the processor and graphics card to memory, storage, cooling, and power delivery, every part is tested under demanding real-world and extreme-load conditions. We run intensive benchmarks, thermal testing, stability diagnostics, and performance validation to verify that your system delivers maximum reliability, efficiency, and long-term durability.

3. Every connection, airflow configuration, and cooling profile is checked to ensure optimal temperatures and stable operation during gaming, streaming, content creation, and heavy multitasking workloads. We also verify software installation, driver optimization, RGB functionality, and system responsiveness before shipment.

4. Our goal is simple - to provide a powerful, stable, and ready-to-use gaming PC you can trust from the very first startup.

PROTECTION PLAN

Warranty Policy

3-Year Parts Warranty

Every Hyper Cyber PC is built with premium parts, expert assembly, and full testing. We stand behind our work with a 3-Year Parts Warranty and 1-Year Labor Warranty on every system. For three full years, Hyper Cyber covers the repair or replacement of any defective hardware component installed in your system. This includes your CPU, GPU, motherboard, RAM, storage drives (NVMe/SSD), power supply, cooling system (fans, air coolers, or AIOs), case components, and all internal parts. We use only high-quality, reliable components - which is why we confidently provide long-term protection for every PC.

1-Year Labor Warranty

All labor required for diagnosing, repairing, or replacing components in your system is fully covered for two years. This includes complete system diagnostics, driver or BIOS assistance, Windows reinstalls, hardware troubleshooting, and the installation or replacement of any component. There are absolutely no labor fees during this period - everything is handled by our expert technicians at no cost to you.

What the Warranty Covers

Our warranty covers all defective parts, including any components that arrive DOA or fail under normal use. This protection includes cooling or fan failures, power supply issues, and any hardware malfunctions that may occur during standard operation. You are also covered with full remote support and troubleshooting, as well as complete repair service at our facility when needed. If a return is required, we handle the entire RMA process to make the experience as simple and stress-free as possible.

What's Not Covered

The warranty does not cover physical or accidental damage, water or liquid exposure, or any damage caused by improper shipping or poor packing. Issues resulting from electrical surges, third-party upgrades, or broken ports, connectors, and slots caused by force are also not covered. Software-related problems such as viruses or tampering fall outside of warranty protection as well. However, even in non-warranty situations, we will always do our best to assist and offer solutions whenever possible.

USA HELP DESK

Lifetime Support

1. We provide dedicated lifetime support for every PC we build, ensuring you always have access to professional assistance whenever you need it. Our commitment to our customers continues long after your system is delivered, giving you confidence and peace of mind throughout the lifetime of your PC.

2. Our experienced USA-based support team is available to help with system setup, performance optimization, troubleshooting, driver updates, software configuration, RGB customization, hardware upgrades, and general technical questions.

3. Whether you are a gamer, streamer, content creator, or professional user, we are here to help keep your system running at its best.

4. Every Hyper Cyber PC is designed for long-term reliability and high performance, and our lifetime support ensures you are never left without expert guidance. From first startup to future upgrades, we are committed to delivering dependable service, fast assistance, and a premium ownership experience you can trust for years to come.

Customer Support Team

Contact us directly through the Newegg Message Center on our store profile.