A VETERAN OWNED COMPANY started in 1998. Don't get stung by high prices we have been smashing the competition for over 20 years. IT WHOLESALERS bring it's customers the lowest pricing on the top technology products. During our many years we have established vendor agreements with the top technology companies like Apple, Dell, HP, Western Digital and many others. All products sold are guaranteed. PLEASE EMAIL US DIRECTLY AT MICBERR@GMAIL.COM regarding any issues. 15 percent restock fee applies to all non defective returns. Defective items need to be troubleshot and supplied a case number. If you have an issue please never leave negative feedback with out contacting us and letting us fix the situation.

Feedback
Returns Policy
2,149 Ratings (83% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.60%
Product
Accuracy
86.79%
Customer Service
Satisfaction
82.02%
Anonymous
Ordered on 1/3/2021
still hasnt arrived
1/19/2021 3:34:40 PM

Would like to recommend but still hasn't arrived. No ETA yet.

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Sally M.
Ordered on 12/30/2020
Customer Service a Foreign Concept
1/19/2021 10:56:29 AM

I would not recommend IT Wholesalers. I contacted IT Wholesalers to return/exchange the adapter to my laptop as the connecter was the wrong size. At first "Customer Service" was curt but agreed to a return & was going to send a return label. The label never arrived so I requested a resend. It then got ugly. I offered to pay for the return label if they would tell me where to send it. No response. I followed up, again, no response. I contacted Newegg who contacted IT Wholesalers for me. "Customer Service's" manner had not changed, insisted I pay for the return label (which again I offered to do), and now would be charged a restock fee. Waste of time....

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Jason T.
Ordered on 12/27/2020
Legit
1/14/2021 7:38:23 AM

Received order on time and was exactly as described. No problems

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  • Didn't contact
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Peter K.
Ordered on 12/24/2020
no fuss, straight forward purchase
1/14/2021 6:39:30 AM

The power supply was exactly as described. It actually arrived a day earlier than the date predicted by the shipment tracker, which was a nice surprise. Well and tightly packed in its box. I would easily buy from IT Wholesalers again for a replacement power supply if one failed again.

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Jeffrey W.
Ordered on 12/24/2020
Rock solid
1/13/2021 1:37:31 PM

works perfectly with no specific setup required. Built incredibly solid, not plastic junk

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  • Didn't contact
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Anonymous
Ordered on 12/16/2020
Good service
1/7/2021 3:01:22 PM

Product was exactly what i needed, installed and worked perfectly. Will buy again if i need another part. Thanks

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  • Didn't contact
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Ben N.
Ordered on 12/16/2020
Item never delivered
1/7/2021 4:33:56 AM

POOR service. Never received the item nor did I get contacted by the seller. Called customer service but they really didn’t help solve the issue. Will go somewhere else to get what I need.

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YING L.
Ordered on 12/11/2020
Didn't get my order
12/30/2020 12:19:21 PM

It's been more than two weeks, I still didn't get my order.

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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Jonathan G.
Ordered on 12/28/2020
Cancelled order falling through cracks.
12/29/2020 3:16:23 PM

I cancelled an order with them at 0800 eastern this morning. Followed up at 4pm. Charged my credit card at 5pm with shipping notification. The system doesn't work to well, when you need to modify or cancel an order.

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Anonymous
Ordered on 12/4/2020
12/21/2020 4:04:25 PM

Quicker shipping

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Michael R.
Ordered on 12/4/2020
Great service
12/21/2020 2:26:38 PM

Item in excellent condition delivered quickly and at a very fair price.

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Tony P.
Ordered on 11/27/2020
Seller was outstanding. All problems were with USPS.
12/18/2020 4:50:18 AM

Ordered & shipped Nov. 27 ...finally arrived Dec. 15.

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Michael T.
Ordered on 11/20/2020
Never received it!
12/11/2020 5:55:31 AM

I ordered the charger on 11/23/20, and it’s been sitting in transit every since! I can’t rate an item I’ve never received!

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  • Didn't contact
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Jack C.
Ordered on 11/19/2020
Great Seller and Listens to customer
12/8/2020 10:58:32 AM

I had a last minute shipping address change and this seller made the change and got me my package right where I needed it. Great Job!

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Anonymous
Ordered on 11/17/2020
Not good
12/3/2020 1:53:41 PM

My item was delivered to someone else and it was the last item and no help to locate another item so went elsewhere , bad experience, don’t plan on shopping with again at this time

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1 out of 1 people found this review helpful. Did you? 
Stacia S.
Ordered on 11/14/2020
Overall Okay
12/2/2020 8:34:02 AM

Long story short - the item was originally shipped incorrectly to an address in a different state, and eventually a new order was shipped to me at my billing address, after some confusion as to why I wanted it shipped to my work address (neither of which addresses are in the state that the first order was sent to). After reading a review from another customer, I did know to try resetting to factory settings at the beginning, which I am glad I did because it does not seem that that was part of the "refurbishment" process. Otherwise, the product was a good price and seems to be working satisfactorily so far. Customer service was fine in the end, just a little strange with short 1-sentence emails and me having to contact them for updates, etc. Also weird that the items shipped from CA when the company description lists info for EST.

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Joe S.
Ordered on 11/10/2020
11/27/2020 3:38:54 AM

Selling used items as refurbished and item didn't even work, they sell junk

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1 out of 1 people found this review helpful. Did you? 
Eric S.
Ordered on 9/16/2020
IT Wholesalers is bad news. Never delivered. Failed to respond to me. Hid their contact info.
11/12/2020 3:44:12 PM

I would NOT recommend this seller. They claim it was delivered but the proof of delivery doesn't show my address! When NewEgg contacted them, they sent an auto-reply with their address INTENTIONALLY removed, NO phone #, and no contact info. It's been two months, nothing. Here is their B.S. response. No response. No email. No product. ----- From: <IT WHOLESALERS> To: <Eric S> ----- Our hours are 8:00am – 5:00pm EST Monday – Friday If you are contacting us outside those hours please allow up to 12-24 hours for a response. You may also email us at ***Email Address is Removed*** for a quicker response. We do ask that you please try not to contact NEWEGG before allowing us to respond as it create confusion. We strive for a positive experience and five-star service! --------------------------------------------

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1 out of 1 people found this review helpful. Did you? 
CALEB K.
Ordered on 11/5/2020
I ordered the Arris TM 1602 modem
11/9/2020 2:21:22 PM

The item was rebooting continously. Waited for an hour. It would have rebooted more than 20 times. did basic troubleshooting. No Luck.

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1 out of 1 people found this review helpful. Did you? 
Kevin X.
Ordered on 10/23/2020
11/9/2020 1:15:24 PM

Wrong package got delivered, but they corrected it very well.

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0 out of 1 people found this review helpful. Did you? 
 
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