For returns only, click the "Email This Seller" button above. Markboard Marketplace is the sole authorized seller of authentic Markboard products on the Newegg platform. Offers from other sellers are scamming attempts, counterfeit products, or unauthorized reselling. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers.
Customer Service
30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged Markboard product and receive a full refund for ANY reason.
Reminder: Be sure to use your product as directed.
Free user support
Not sure how to get your Markboard product to work properly?
Contact our class, friendly support team for quick solutions. E-mail: jiayinewegg@163.com
Limitations
Our returns and exchange service is limited to all purchases made from Markboard Marketplace. If you purchased through a different retailer, please contact them directly.
(Unauthorized reselling of Markboard products is prohibited.)
Warranty-related shipping costs can only be covered in the country of purchase.
If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.
If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.
Friendly reminder: When contacting us for help, be sure to have your Markboard product handy for troubleshooting!
In the event our exchange policy changes, we'll be sure to update this page.