PitStop Pro Store - Newegg.com

About us:
Pitstop Pro is an e-commerce marketplace retailer with a singular focus on quality consumer electronics, toys, movies, software, computers and accessories. It was proudly founded in Delaware. Before becoming a registered small business company, we have been supplying goods to other sellers on Amazon and Ebay for many years. We decide to step out from the backstage because we believe our customers deserve the lowest price with highest quality products. We guarantee all the goods sold by us are 100% authentic, brand new, factory sealed products with best price.
Shipping:
We have our own warehouse and distribution center in Delaware and we make sure all orders are packed with care and leave our warehouse within 12-24 business hours.
Customer Support:
All items are covered under the manufacturer original warranty. We also have a dedicated professional customer service team with passion and knowledge to answer customer's questions. We are committed to maintaining five-star standard to deliver products that consistently meet or exceed customer expectations.
Positive (5-star or 4-star) feedback is always highly appreciated. In case of any problem with the purchase, please send us a message before leaving neutral or even negative feedback.
Return Policy:
1. Merchandise may be returned within 14 days of delivery.

2. To request order return, please contact us and provide the product Serial Number (SN or phone IMEI/MEID), which is essential for us to approve your return request.

3. We will assign a Return Authorization Number to the customer with return address information. All returned items must be clearly labeled with the Return Authorization Number.

4. The merchandise must be returned in the original manufacture box, together with the original accessories and manual.

5. For returned merchandise in new factory sealed condition, full item price will be refunded to buyer's payment account through Newegg. Open box return is subject to at least 15% restocking and handling fee (depending on the condition). Customer is liable for lost or damage during or prior to return shipping. We strongly recommend you buy signature confirmation service in order to avoid unexpected loss.

6. Shipping cost is not refundable unless otherwise stated. If customers change mind and refuse the package delivery, two-way shipping cost will be charged.

7. Software that is opened and used cannot be returned under any circumstances. If a package received and the condition of the box or the actual merchandise does not match the specified return condition, no credit will be issued and the item will be returned to the customer.

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For technical issues, we suggest the customers to contact the manufacturer as the first step for troubleshooting. Meanwhile we are always ready to help you resolve any issues.

Positive (5-star or 4-star) feedback is always highly appreciated. In case of any problem with the purchase, please send us a message before leaving neutral or even negative feedback.

Please don't hesitate to contact us if you have any questions regarding product availability, order delivery, or volume sale discount.
Thank you again for choosing Pitstop Pro.
We truly appreciate your business.

PITSTOP PRO STORE
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4.7(75 total ratings)
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