Plugable is a US company that delivers better products, better information, and better support.

See our full product line at https://plugable.com/products
Visit https://support.plugable.com/ anytime for help.

What to expect:

You'll receive a confirmation number to track your case whenever you reach out.
You'll receive a response from an expert same day (or within 24 hours on weekends and holidays)
If the problem is usage-related, we'll send you a video showing you exactly what to do
New business operation hours:
Standard: 8am-8pm ET
Holiday: 7am-7pm PT

Feedback
Returns Policy
375 Ratings (98% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
98.47%
Product
Accuracy
98.98%
Customer Service
Satisfaction
95.70%
Saint DanBert
Ordered on 6/1/2021
Wonderful Customer Service handled my mistake
6/9/2021 8:37:31 AM

I shipped my order to the wrong address. First NewEgg® then Pluggable® helped me sort things out. Everyone could not have done anything nicer.

  • Yes
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Glenn R.
Ordered on 3/12/2021
Good cloning solution
3/30/2021 5:39:41 PM

Blazing fast cloning, well designed case. Exactly as described, and exactly what I needed. If I had a gripe, it would be the cable length - could have been longer.

  • Yes
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  • Didn't contact
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William A.
Ordered on 3/7/2021
Cool little holder
3/23/2021 5:16:14 AM

This is super useful as you can add and remove those older SATA drives you have laying around. Hasn't broken in the 2 days of use either! :-D

  • Yes
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  • Didn't contact
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Karl S.
Ordered on 2/5/2021
Super easy and straightforward
2/23/2021 6:08:45 AM

I plugged in the USB Bluetooth adapter (which came with very clear instructions) into my Ubuntu PC, and Bluetooth worked pretty much instantly. Great product, price is almost impossible to beat.

  • Yes
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  • Didn't contact
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Duane J.
Ordered on 1/14/2021
Great for adding nics to test hyper-v cluster
2/1/2021 7:04:01 AM

Excellent product

  • Yes
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  • Didn't contact
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Alan G.
Ordered on 12/14/2020
Exactly as advertized
12/22/2020 6:10:46 PM

No tools needed. Very slick, no nonsense tool to allow one to format NVMe SSDs.

  • Yes
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james c.
Ordered on 11/22/2020
prompt on time and fast.
12/9/2020 3:09:32 AM

great fast transaction.

  • Yes
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Ryan B.
Ordered on 11/15/2020
Excellent experience!
11/23/2020 10:43:04 AM

Initially the carrier failed to deliver the package containing the item I bought from Plugable Technologies, but I reached out to Plugable and they promptly sent me a replacement. I'm definitely likely to buy from them again in the future.

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Garry P.
Ordered on 8/4/2020
8/18/2020 5:36:29 PM

Excellent service - delivered on time

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  • Didn't contact
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Moazzam M.
Ordered on 7/13/2020
Worked like a charm!
7/28/2020 4:34:32 PM

Used this to copy my boot drive. Worked beautifully.

  • Yes
  • Yes
  • Didn't contact
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John K.
Ordered on 6/28/2020
Worked
7/15/2020 9:50:22 AM

Product worked as advertised out of box.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 6/1/2020
Excellent service
6/16/2020 11:23:08 AM

Bought item through Newegg marketplace. Plugable quickly and correctly filled the order. The item arrived in new condition and was as described by the website

  • Yes
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  • Didn't contact
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Steven B.
Ordered on 4/8/2020
Excellent
6/2/2020 11:17:03 AM

Very happy with the quality of service provided by Newegg. Will definitely use them again.

  • Yes
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  • Didn't contact
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Wilton E.
Ordered on 5/12/2020
product came as discribed
5/30/2020 9:20:25 AM

Happy with the purchase. I am not acheiving the anticipated speed thru the adapter, but probaably something I am not aware of as yet. The increase is better than I currently get, so I will continue to research settings etc that may help. Device manager identified as realtek usb 2.5 family conroller, so I was able to apply the realtek updated driver.

  • Yes
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Edward N.
Ordered on 5/17/2020
Honest
5/26/2020 4:21:56 PM

Not sure I have all the parts. Seems to me there should have another wire.

  • Yes
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  • Didn't contact
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Carlos J.
Ordered on 4/24/2020
Incredible product!
5/22/2020 4:59:26 AM

I've ordered from Plugable before. I have a USB3 to DVI adapter that has worked for me FLAWLESSLY for over 2 years now. With this new WFH initiative I needed to expand my workstation and ordered the TBT3-UDC1. What an amazing decision! This thing has been rock solid for me! I had an issue early on because I was using Passive DisplayPort adaptors (don't do this) instead of Active but I reached out to Technical Support and they advised me of the issue. Which is awesome by the way! Luckily I had an active (again Plugable) Adapter to plug these bad boys into, and i've had ZERO issues since. Thank you Plugable for ALWAYS making rock-star products and helping the work from home initiatives that we're all dealing with. Now I don't have to rip apart my monitor setup to let my wife borrow a monitor and she just plugs right into this beast of a dock. Kudos! I'm glad I gave you my money.

  • Yes
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Teresa G.
Ordered on 5/1/2020
Easy to use
5/18/2020 1:41:17 PM

It was recommended to me by someone who knows their audio. It works!

  • Yes
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  • Didn't contact
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roger o.
Ordered on 4/19/2020
awesome in all ways
5/4/2020 6:45:41 PM

buy from with confidence!

  • Yes
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Gavin E.
Ordered on 4/21/2020
FALSE ADVERTISEMENT, NEWEGG!
4/27/2020 11:18:39 PM

The Newegg site advertised the older model of this switch. They sent me the newer model. This model does not work well with the Plugable docking stations. Now Newegg wants me to pay for return shipping. I have purchased from Newegg for 20 years. Less each year because of Prime's shipping policy. Well this is the final nail in the coffin. So long Newegg. RIP.

  • Yes
  • No
  • Didn't contact
1 out of 3 people found this review helpful. Did you? 
Ryan H.
Ordered on 4/1/2020
Came earlier than expected, worked great out of box
4/16/2020 1:12:02 PM

My package came earlier than listed on the site. The product worked great out of the box with fast read and write speeds. About 600 gigabytes of data was copied in around two hours, which is great for a USB interface.

  • Yes
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  • Didn't contact
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