Refurb Ninja produces ultra high quality, commercial grade computer systems for users of every type. These computers have been fully refurbished by a Microsoft Authorized Refurbisher. -Our computers are put through a rigorous testing procedure to make sure it functions as if it was straight out of the factory. - We inspect every component on the computer's motherboard including its capacitors. Repairing this could be more than the price you paid for the computer itself. - Beyond the thorough testing, we also completely erase all of the previous owner's information to Department of Defense Standards. We do this to ensure the Hard Drive is completely blank and free of any possible harmful files left behind. -We install a fresh and legally licensed version of Microsoft Windows.

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245 Ratings (84% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.55%
Product
Accuracy
86.12%
Customer Service
Satisfaction
91.49%
Anonymous
Ordered on 10/24/2021
Dell optiplex 7040 mini PC i5-6500T
11/5/2021 5:07:08 PM

System arrived in 3 business days with free shipping. Setup for windows was easy. Was configured as advertised. It came with a USB Wifi dongle, but system had built in wifi but was missing antennas. One antenna stub was missing in the back but after putting one antenna on the other side wifi reception was 100%. Installed linux mint along side windows with no issues. Did notice in bios windows was installed with legacy bios instead of UEFI and did not attempt to change windows to UEFI if that is possible. UEFI is an option in the Dell bios setup menus. Checked this as linux mint install with UEFI secure boot can cause some issues. HDMI connection with cable was not snug but has not been an issue. System is a nice v small desktop computer. It is extremely quiet and it is barely warm if that while running. Happy so far with it.

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  • Didn't contact
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Leon Tisdale
Ordered on 9/29/2021
The computer won't boot.
10/13/2021 12:57:09 PM

I put the unit elements together yesterday and pushed the start button and nothing happened. It wouldn't start and the light doesn't stay lit either. I checked all cables and have a connection to another segment of the network (which works fine). I have a modem/router that it's connected to. I reached back to the seller and haven't heard back from them so far from yesterday. Leon Tisdale 10/13/21

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Edward C.
Ordered on 7/26/2021
Fast Delivery
8/11/2021 11:46:02 AM

I ordered this computer on Monday, and it arrived Tuesday. Superb service.

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Alexander A.
Ordered on 7/28/2021
wrong stuff was sent
8/1/2021 5:01:24 AM

didn't have the right cord, can't even use it The promise was for this to work "out of the box' The cord that came was HDMI to HDMI. The computer didn't have an HDMI out. So I either got the wrong PC or the wrong cord. I need this to work when I used it and it failed.

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  • Didn't contact
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Anonymous
Ordered on 6/10/2021
Not all equipment was working
6/23/2021 12:47:48 PM

Everything was packaged good, except for desktop side case was taken off and had been lose in shipping and chipped the corners and scuffed the plastic on the case. Was told came with Bluetooth and wifi but that it was a dongle add-on also werent specified that they were integrated together, then the wifi part didnt work. Said theyll be shipping one and still waiting. Was going to set this up for working at home but with missing parts and cable for display not working together just decided to go to micro center and spend even more $ on making this all work together.

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Michael B.
Ordered on 4/8/2021
4/21/2021 3:20:06 AM

Product works very well for what i do .

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Anonymous
Ordered on 3/24/2021
IT Manager
4/7/2021 8:14:24 AM

Will never do business with again! Was buying new product and came refurbished with windows not activated. Had to buy activation key. Customer service sucked!

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Eric B.
Ordered on 3/11/2021
nice computer
3/27/2021 8:25:44 PM

so far, we like the computer. It set up easy.

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Jessica A.
Ordered on 3/14/2021
Everything was good except for the keyboard
3/25/2021 12:19:54 PM

Everything was good. I was just given a keyboard that didn't work right. The seller was very prompt with sending me a replacement keyboard

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Richard Z.
Ordered on 2/24/2021
Not what I expected
3/5/2021 4:38:00 AM

First time using the company that was referred by someone else. Received computer bundle and was unable to set up do to the system set up by the company.

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  • Didn't contact
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VICTORIA N.
Ordered on 2/22/2021
3/3/2021 12:08:29 PM

Prompt service and delivery. Equipment as described in the advertisement. I will probably order from this vendor again.

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Cindy S.
Ordered on 2/11/2021
The Ninja they sent us did not work...it was NEVER refurbished...our GM needed a computer ASAP and when it got here, it didn't even work...it put our company in an AWEFUL bind.
2/23/2021 5:09:34 AM

VERY VERY Disappointed!!

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Randy F.
Ordered on 2/9/2021
2/19/2021 3:17:55 PM

Small footprint machine. Good amount of RAM. The included screen is very good though it lacks an HDMI. I thing this was a good purchase for the price.

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  • Didn't contact
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Joseph O.
Ordered on 1/30/2021
Just as stated
2/11/2021 6:38:16 AM

Refurb Ninja did a great job of providing the computer as advertised. It was easy to set-up and get working. We love it.

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  • Didn't contact
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Michael M.
Ordered on 1/5/2021
Desktop Computer
2/9/2021 4:18:16 AM

Item as advertised.... and that's always good !

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Susan H.
Ordered on 1/21/2021
2/2/2021 7:48:15 AM

The seller's response to minor order issue was fair not great. The item itself is amazing. Clean, and with everything as described. Great deal!

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Marquesa H.
Ordered on 1/15/2021
Great Purchase
1/26/2021 4:40:31 AM

I haven't purchased a desktop in 20 years so I was very nervous. Even though it was refurbished it came in perfect condition. CPU is very small but fast and monitor is perfect condition. Everything was working, easy set up, I haven't tried the WiFi mostly because I won't need it. The keyboard and mouse are wireless which is great. If your looking for something for remote work or school this is perfectly. Won't take up a lot of space

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Salena E.
Ordered on 1/6/2021
Came looking Fine but wasnt
1/19/2021 1:01:57 PM

The product was supposed to work, it came with pieces rattling inside the modem and it was so slow. Called tech support and tried everything. Nothing worked and had to send it back. I needed this for school and the thing not working was very frustrating. Everything else was fine. The UPS guys also said the box that was used to mail it to us was the wrong box. It was rated for small weight. The box it needed was 250 lbs. That might explain why pieces were rattling inside and it wasn't working.

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  • Didn't contact
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Phylils D.
Ordered on 12/18/2020
very accurate description, packed well but keyboard and mouse are a bit flimsy
1/8/2021 2:02:07 PM

yes

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  • Didn't contact
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Scott S.
Ordered on 11/2/2020
11/19/2020 1:23:58 PM

My order was messed up from the beginning. I received the monitor 7 days prior to the computer arriving. Upon arrival I noticed that it came WITHOUT a power cable. Other than that it was easy and fun.

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