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ASUS AMD AM4 ROG X570 Crosshair VIII Hero (Wi-Fi) ATX Motherboard with PCIe 4.0, Dual M.2, SATA 6Gb/s, USB3.2 Gen 2, 2.5Gbps LAN, WiFi 6

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  • AMD AM4 socket: Ready for 2nd, and 3rd Gen AMD Ryzen processors and up to two M.2 drives, USB 3.2 Gen2, and AMD StoreMI to maximize connectivity and speed.
  • Comprehensive thermal design: Active PCH heatsink, M.2 aluminum heatsink and ROG Cooling Zone.
  • High-performance networking: On-board Wi-Fi 6 (802.11 ax) with MU-MIMO support, 2.5Gbps Ethernet and Gigabit Ethernet, both with ASUS LANGuard protection, and support for GameFirst V software.
  • 5-Way Optimization: Automated system-wide tuning, providing overclocking and cooling profiles that are tailor made for your rig.
  • DIY Friendly Design: Pre-mounted I/O shield, ASUS SafeSlot, BIOS flashback and premium components for maximum endurance.
  • Unmatched personalization: ASUS-exclusive Aura Sync RGB lighting, including RGB headers and Gen. 2 addressable headers.
  • Industry-leading ROG audio: ROG SupremeFX S1220 is combined with the venerable ESS ES9023P to deliver high-fidelity audio to headsets and exotic cans.

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS CROSSHAIR VIII HERO (WI-FI)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
  • Return Policies
    • Return for refund within: Non-refundable
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Replacement Only Return Policy.
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Great product until it fails, then you're without a computer for WEEKS 2/13/2020 9:56:43 AM

Pros: The pros are the incredible feature set. It's a high-priced option, but the build was extremely simple. The toughest part was figuring out how to get it to boot in a non-UEFI mode so I could run CPU and memory diagnostics from a USB stick I have.

Cons: The board failed outside the easy return/replacement period, it's not eligible for any reasonable cross-ship replacement policy, and all ASUS will do is let me ship it to them so they can take weeks to ship it back.

Overall Review: I will *NEVER* buy from ASUS again in light of this. I have had motherboards fail before, so this isn't my first rodeo. But this is the first one that failed like this. I powered the system down in the evening of 2/11/2020, and when I went to power it on a few minutes later I got nothing. There had been zero indication of trouble, but absolutely nothing happened when I pressed the power switch. Not even the motherboard LEDs were lit. It's the most spectacular motherboard failure I've seen, having gone from a functioning system to a complete brick with no sign of any distress.

And because it's outside the simple return/replacement period (which I believe is 30 days), having purchased it in mid-October 2019, the best ASUS will do is let me ship it to them so they can take 7 - 10 business days to ship it back to me. It took a solid hour on hold to get through to them and generate a "reference number", then another day before their "higher tier escalation" guy called me back to generate an RMA number, and now I can look forward to another week or two before I have any hope of having a working computer.

This is utterly ridiculous in 2020, so I will *NOT* be buying from ASUS again. I would recommend that you do *NOT* buy from ASUS either. I've had great success with Gigabyte, certainly nothing like this, but I made the mistake of listening to good reviews, and I will *NEVER* do that again.

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear John,

It is unfortunate that your motherboard is no longer working. Can you try taking your motherboard out of your case and testing it on a non-conductive anti-static test bench, and see if the problem still persists? Please test your unit with a stick of RAM, CPU, PSU, and a GPU and see if it posts. I understand that you're not happy with our RMA process. if you have any questions or concerns, you can contact me at cl-justin@asus.com. I'm here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is #N200240200

Thanks for choosing ASUS

Regards,
Justin
ASUS Customer Loyalty – US Support
Ownership: 1 month to 1 year
Verified Owner
1/ 5
8 SATA doesn't enirely workable 2/2/2020 9:10:33 PM

Pros: Fancy MB with lots of connectors like typical ROG MBs

Cons: I build a new PC set using this board with R5 3600 and a EVGA 1660 and a corsair MP 600 nvme ssd. Installation of Win10Pro is easy with using USB and UEFi bios. However, when I plug it my old HDDs from my old PC (1x1T, 2x2T -in MBR , 2x6T - in GPT) which is a nightmare. All cables / ports that I tried with diff combo, all of them are recognized in UEFI bios. SATA 1-4 will work properly in win10, but any HDDs plug into SATA5-8 won't see the right (old) partition and even yo use diskpart to clean / re-partition / format - they are not usable. I tried to let the SATA1-2 empty to try. SATA4-8 won't work. SATA 5-8 may probably workable in RAID-mode only.

Overall Review: If you needs 8 SATA work properly, don't buy this MB.

1 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Dear Ka,

It is unfortunate that you're having SATA issues. Can you please plug in known working hard drives that were working on SATA 1-4 into 4-8 to see if it's recognizes it? This way, we can test if your SATA ports are faulty or not. Also, please try new SATA cables. I would love to help you troubleshoot more on your issue, if you are interested. Feel free to contact me at cl-justin@asus.com and I will help you to the best of my abilities. I'm here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is #N200205267

Thanks for choosing ASUS

Regards,
Justin
ASUS Customer Loyalty - US Support
4/ 5
Problems 1/30/2020 10:27:45 AM

Pros: N/A

Cons: N/A

Overall Review: I am looking to get this board for my next build. However, I see a lot negatives revieas about the life expectancy and bios issue with this board. Have Asus addressed those issue already, those of you using this board? Any input will be much appreciated,

1 out of 4 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great Motherboard! 1/23/2020 11:56:31 AM

Pros: Great Overclocking Support
Fairly Easy to Use BIOS
Works out of the Box

Cons: BIOS Has a few things named differently than standard. Nothing a simple google search cant translate though

Overall Review: Good product. My go to recommended motherboard for AM4.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great Motherboard for Gaming/Content Creation! 1/16/2020 11:08:07 AM

Pros: - Ryzen 3000 ready; No BIOS updates are needed out of the box.
- Great power delivery; Extra 4-pin EPS connector along with the standard 4+4-pin for Overclocking.
- Active Chipset heatsink.
- Two M.2 slots with an aluminum heatsink for both drives.
- Pre-mounted I/O Shield.
- On-board audio and Wi-Fi save you from having to populate extra PCIe slots.

Cons: - Expensive.
- Due to the placement of the USB 3.2 gen 1 header, I was unable to connect the front panel USB 3.2 gen 1 Type A I/O because the radiator from my AIO water cooler was in the way.

Overall Review: - I would recommend this board to those interested in overclocking your CPU and/or RAM.
- I would buy this board again for new machines if it wasn't so expensive. (picked it up on a Cyber Monday deal)
- If I could change anything about this board, it would be mounting the USB 3.2 gen 1 header perpendicularly, rather than parallel to the PCB.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
So far, not a single complaint - 3950x runs well 1/10/2020 7:08:31 AM

Pros: -Very high quality VRMs, perfect for 3950x. One of the best price to performance boards you can get, according to der8auer. His 3950x simulated VRM test is what lead me to this board.
-POST on the first attempt with an AIO (had to set the BIOS to ignore the CPU fan)
-WiFi allows wireless controllers and bluetooth without any additional hardware
-M.2 slots run at spec, and the armor seems to keep them at reasonable temps
-Everything necessary to the build was included, as expected
-ASUS provides the latest drivers on their site, everything is updated and running fine
-More USB than i'll ever need. I'd trade half of those to get another USB 3.0 front panel connection
-The pinout adapter is one of the most convenient things that i wish existed for longer than it has
-PCIe 4.0 i guess is worth mentioning, if you're new to x570

Cons: -I got a case with 4x USB 3.0 front panel, and this motherboard just has one 20-pin connector. I knew this coming into it, I just planned to get a PCIe adapter or something in the future if i ever needed it.
-Kraken x62 and my higher profile RAM forced me to flip the coldplate and turn the NZXT logo upside down - appropriately upsetting Linus and Kyle. I'd like it if the memory could be moved a bit further from the CPU socket, as i only needed a few cm.

Overall Review: I've had this build for a week, and the board has been perfect - not a single issue yet. I'd love to rip it apart for a flaw i encountered, but i guess i got one of the rare good specimens? It is odd that both models have been sold out since i purchased mine a couple weeks ago. Is that a sign of an underlying issue, or is it just a popular board?
Anyway, not docking any eggs for my cons because they're basically my own fault. I knew the RAM was high profile, I just figured i'd still have space for the coldplate. I could get lower profile RAM and i'm sure it would be fine, but i'd rather have the Trident Z Neo that was on sale at the time.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Good while it lasted 12/29/2019 6:40:23 PM

Pros: Great board and handled everything I needed to do. Handled my gaming and basic tasks well with ease

Cons: A day after using it. I turned it on and was completely dead. Post code 00. It was past 30 days after I built it. So was ineligible for return. Contacted customer support for Asus and no luck. My personal opinion. For the money you can find better

Did you find this review helpful?
Manufacturer Response:
Dear Valued Customer,

I'm sorry to hear you've encountered no POST issue with your motherboard. Try taking the motherboard out of the case and set it on an insulated surface. Install JUST the CPU/cooler, and 1 stick of memory in the first slot. Plug in the 2 PSU cables to the MB. Connect the motherboard, and connect the monitor to the integrated video if it has it. Turn on the PSU. Press the power button on your motherboard. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N191285283.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Ownership: 1 week to 1 month
Verified Owner
2/ 5
This board isn't consistent even with the 1201 bios installed 12/28/2019 12:13:04 AM

Pros: Pretty to look at.
Has WiFi 6
Lots of sata and usb ports

Cons: Doesn't always boot when I push the power button forcing me to power off then on again
Doesn't always restart when windows tells it to.
The reset button doesn't work.
Only two m.2 slots.
My board doesn't have a chipset fan cover!!!
Doesn't recognize that an AIO is plugged onto the AIO header forcing a post stop since no CPU fan is present.
Expensive!

Overall Review: I've run Asus boards with all of my builds for many years now so it was natural that I used one for my 3900X. I regret buying this board over the Gigabyte model, especially at this price point, as the bios is immature and the board doesn't perform consistently. I even updated the latest bios, 1201, immediately after installing it which hasn't help matters any.

When I hit my power button I expect for it to post and boot into Windows but this board has other ideas. When I hit my reset button I expect for the board to immediately reset and begin posting but not this board forcing me to hold down the power button to stop it.

I also run an EVGA 360 AIO plugged to the AIO header and the bios will halt during post forcing you to run through the menu and tell it to discard the settings so it will continue to post. I got tired of this and moved a case fan to the CPU header, the one in the middle, so the board would stop doing that. How sorry is that? In a world where people run AIO's instead of traditional air coolers the bios should be smart enough to know the different and continue posting.

My board doesn't even have a chipset fan cover! I tried creating an rma so I could get one and their system says that there's already an rma for this board and I bought it new. Asus really dropped the ball with this board and I cannot recommend this board and suggest that you look elsewhere, especially at this price point. I wish that I"d went with Gigabyte this time. Do yourself a favor and DO NOT BUY THIS BOARD!!!!! Next time I'll start by looking at Gigabyte and AsRock boards!

Did you find this review helpful?
Manufacturer Response:
Dear Gregory P,

It's unfortunate to hear you're not completely satisfied with your motherboard. Please make sure your front panel connectors are in their correct orientation, mixing positive and negative can leave the function inoperable. You can set your "CPU Fan Speed" to ignore under "Monitor" in BIOS to avoid any further error messages regarding the CPU fan header. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N200103255.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
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