Does this camera require a monthly subscription?
All core features are free. With motion detection enabled, you can record and play back videos locally using a microSD card or subscribe to cloud storage for just $2.99 ??per month – there are no mandatory fees.
What type of Wi-Fi network is required for setup?
This camera requires a 2.4GHz Wi-Fi network to connect and does not support 5GHz-only Wi-Fi networks.Please make sure your router is broadcasting a 2.4GHz signal. Most dual-band routers support both 2.4GHz and 5GHz,please select the 2.4GHz band.
What should I do if the camera won't charge or the battery drains too quickly?
Adjust the sensitivity to reduce false alarms, enable power saving mode to conserve battery power, and place the camera in sunlight for solar charging. When the camera is charged using Type-C, the indicator light will turn red.
Can this camera record video 24/7 continuously?
No. This is a solar/battery-powered camera and does not support 24/7 continuous recording.To maximize battery life, the camera records short video clips only when motion is detected. With normal usage, it can operate for months between charges.
What should I do if I can't add a camera to the mobile app and can't connect to WiFi?
Please ensure your phone is connected to the 2.4GHz Wi-Fi. Bring your camera close to the router and confirm you enter the correct password. For dual-band routers, temporarily disabling the 5GHz band in the router settings can simplify the process.
Does this camera require a monthly subscription?
All core features are free. With motion detection enabled, you can record and play back videos locally using a microSD card or subscribe to cloud storage for just $2.99 ??per month – there are no mandatory fees.
What type of Wi-Fi network is required for setup?
This camera requires a 2.4GHz Wi-Fi network to connect and does not support 5GHz-only Wi-Fi networks.Please make sure your router is broadcasting a 2.4GHz signal. Most dual-band routers support both 2.4GHz and 5GHz,please select the 2.4GHz band.
What should I do if the camera won't charge or the battery drains too quickly?
Adjust the sensitivity to reduce false alarms, enable power saving mode to conserve battery power, and place the camera in sunlight for solar charging. When the camera is charged using Type-C, the indicator light will turn red.
Can this camera record video 24/7 continuously?
No. This is a solar/battery-powered camera and does not support 24/7 continuous recording.To maximize battery life, the camera records short video clips only when motion is detected. With normal usage, it can operate for months between charges.
What should I do if I can't add a camera to the mobile app and can't connect to WiFi?
Please ensure your phone is connected to the 2.4GHz Wi-Fi. Bring your camera close to the router and confirm you enter the correct password. For dual-band routers, temporarily disabling the 5GHz band in the router settings can simplify the process.