Does the Bluetooth remote require app download for use?
No app or download is required at all. Simply follow the step-by-step instructions in the included manual to pair directly via Bluetooth for fast, easy connection.
What if, after connecting, you find that the zoom-in and zoom-out functions of the remote control are not working?
We have provided relevant instructions. Please read them carefully and follow the steps outlined in the instructions to complete the connection setup. If it still doesn't work after trying, we will resend a new one for you.
What OS versions are compatible with the Bluetooth remote?
The remote is compatible with iOS 4.0+ and Android 8.0+ systems, supports fast and stable pairing, works smoothly with most smartphones for vloggers, travelers and social media creators.
What functions does the upgraded Bluetooth remote support?
It uses latest Bluetooth 5.2, supports remote photo/video capture, focus adjustment and zoom in/out. The remote control distance reaches up to 33 ft (10 m), bringing more professional control for shooting.
How to get optimal magnetic performance for my phone?
For the strongest magnetic hold, please attach the included magnetic ring to the back of your phone case, or use a MagSafe-compatible case. This ensures stable and secure attachment during shooting, vlogging and live streaming.
Does the Bluetooth remote require app download for use?
No app or download is required at all. Simply follow the step-by-step instructions in the included manual to pair directly via Bluetooth for fast, easy connection.
What if, after connecting, you find that the zoom-in and zoom-out functions of the remote control are not working?
We have provided relevant instructions. Please read them carefully and follow the steps outlined in the instructions to complete the connection setup. If it still doesn't work after trying, we will resend a new one for you.
What OS versions are compatible with the Bluetooth remote?
The remote is compatible with iOS 4.0+ and Android 8.0+ systems, supports fast and stable pairing, works smoothly with most smartphones for vloggers, travelers and social media creators.
What functions does the upgraded Bluetooth remote support?
It uses latest Bluetooth 5.2, supports remote photo/video capture, focus adjustment and zoom in/out. The remote control distance reaches up to 33 ft (10 m), bringing more professional control for shooting.
How to get optimal magnetic performance for my phone?
For the strongest magnetic hold, please attach the included magnetic ring to the back of your phone case, or use a MagSafe-compatible case. This ensures stable and secure attachment during shooting, vlogging and live streaming.