How do I fully drain the power bank before first charging?
Simply use the power bank to charge your phone, tablet, or other device until the power bank runs out of battery. After it is fully drained, recharge the power bank completely before regular use.
How do I turn it off? Pressing the power button doesn’t work.
Press the power button twice quickly, then wait about 2–3 seconds. The power bank will turn off automatically.
Why does charging stop at 80%?
Your iPhone may pause charging at 80% to protect battery health. Charging will resume once it cools down. Placing it in a cooler area may help.
Can I bring it on a plane?
Yes. This 10000mAh power bank is under 100Wh, so it meets TSA carry-on guidelines for portable chargers. Please keep it in your carry-on bag, not checked luggage.
Is it normal for the power bank to get hot?
Yes,slight warmth during charging or use is normal, especially during fast charging. If the power bank becomes unusually warm, unplugit and allow it to cool before continuing.
How do I fully drain the power bank before first charging?
Simply use the power bank to charge your phone, tablet, or other device until the power bank runs out of battery. After it is fully drained, recharge the power bank completely before regular use.
How do I turn it off? Pressing the power button doesn’t work.
Press the power button twice quickly, then wait about 2–3 seconds. The power bank will turn off automatically.
Why does charging stop at 80%?
Your iPhone may pause charging at 80% to protect battery health. Charging will resume once it cools down. Placing it in a cooler area may help.
Can I bring it on a plane?
Yes. This 10000mAh power bank is under 100Wh, so it meets TSA carry-on guidelines for portable chargers. Please keep it in your carry-on bag, not checked luggage.
Is it normal for the power bank to get hot?
Yes,slight warmth during charging or use is normal, especially during fast charging. If the power bank becomes unusually warm, unplugit and allow it to cool before continuing.