Magnetic Portable Charger
Can both the built-in USB-C cable and the extra USB-C port be used to charge the power bank?
Yes. Both of them support input and output. So either USB-C port can charge the power bank. Additionally, both USB-C ports support a max input power of 18W. They are compatible with standard household adapters for smartphones, tablets, etc...
Is it safe to use wireless charging if it feels warm?
Yes, since the power bank is attached to the back of the phone, some warmth during wireless charging is normal. This product is certified and safe to use.
Why does the power bank not respond when charging two devices at the same time?
If you use wired charging first and then wireless charging, you need to press the power button twice to activate the wireless charging function when use it simuitaneously.
Why does my iPhone stop charging at 80%?
Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of IOS 17's thermal management strategy. Charging will resume once the device cools down.Moving it to a cooler spot can help speed up this process.
Why is wireless charging slower than wired charging?
Wireless charging uses coil coupling technology, which is less efficient under the same power conditions. For faster charging,use a wired connection. To improve wireless charging speeds, minimize phone usage and close high-power apps while charging.
Magnetic Portable Charger
Can both the built-in USB-C cable and the extra USB-C port be used to charge the power bank?
Yes. Both of them support input and output. So either USB-C port can charge the power bank. Additionally, both USB-C ports support a max input power of 18W. They are compatible with standard household adapters for smartphones, tablets, etc...
Is it safe to use wireless charging if it feels warm?
Yes, since the power bank is attached to the back of the phone, some warmth during wireless charging is normal. This product is certified and safe to use.
Why does the power bank not respond when charging two devices at the same time?
If you use wired charging first and then wireless charging, you need to press the power button twice to activate the wireless charging function when use it simuitaneously.
Why does my iPhone stop charging at 80%?
Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of IOS 17's thermal management strategy. Charging will resume once the device cools down.Moving it to a cooler spot can help speed up this process.
Why is wireless charging slower than wired charging?
Wireless charging uses coil coupling technology, which is less efficient under the same power conditions. For faster charging,use a wired connection. To improve wireless charging speeds, minimize phone usage and close high-power apps while charging.
