Question 1

Is this new?

Accepted Answer

Hello,

Thank you for contacting us with your question. The item is brand new. It will come closed in the original package with manufacturer seal. Normally, if the item was refurbished or open box it would be listed on the product page.

Thank you, 
Newegg Support

Question 2

Are these genuine HP replacement parts?

Accepted Answer

This is OEM parts, not REMAN.  Hope this helps!

Question 3

Is it easy to install this maintenance kit or it has to be done by a technician?

Accepted Answer

On the P4014 it is very easy. Just follow the directions

Question 4

Can anyone tell me whether this is an actual HP OEM product?

I'm having issues with sellers selling their maintenance kits and advertising them as genuine HP.  These are inferior products that cause me many headaches.

Thanks!

Accepted Answer

I just opened these 10/18/2017 and they are NOT genuine HP kits. I am disappointed also and will need to return them.
Newegg item number: 9SIA1E55BF3561 sold by USA printer company. The picture is misleading, as they show a box with HP logo, but what arrived has no logo. Also, the listing does not say Refurbished, and it should.

Brand	HP
Model	CB388A
Part Number	CB388A

Product Sort	Printer Accessories
Product Type	Maintenance/Fuser Kit
Color	Black
Compatibility	Black and White Laser Printers HP LaserJet P4014 Printer series HP LaserJet P4015 Printer series HP LaserJet P4510 Printer series
Weight	20

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Item#: 9SIAR0TFGE4025