What should I do if my phone/watch won't charge?
Power off device and restart it (Resets Charging Protocol). Make sure your device is correctly positioned on the charging area. Please confirm that your device supports wireless charging. (We recommend using the adapter that came with station kit).
My phone/watch gets hot and stops charging. What can I do?
This is caused by the charger's built-in trickle charging protection, which prevents overcharging, overheating, and voltage issues. Please update your device to the latest software version.If it's already updated, let it cool down and try again.
Will this harm my device?
No. All Indigotech products are certified by US FCC, UL, and CE safety standards. This wireless charger includes multiple protections (overheating, over-voltage, etc.) to ensure your devices charge safely.
Can I use this charging station with case?
Yes! This chargeing station works through cases = 5mm (0.2 inches). Make sure your device supports wireless charging. Remove metal cases, metal rings, credit cards, metal wallets, or magnetic pads before charging, as they can interfere.
Does this charge my Samsung S25 Ultra and Galaxy Watch 7/8 quickly?
Yes, it provides fast charging for Samsung phones and watch. Important for Charging: Do NOT use a 5V/2A adapter, as it may prevent the watch from charging. For best performance (especially fast charging), use a QC 3.0 or PD adapter.
What should I do if my phone/watch won't charge?
Power off device and restart it (Resets Charging Protocol). Make sure your device is correctly positioned on the charging area. Please confirm that your device supports wireless charging. (We recommend using the adapter that came with station kit).
My phone/watch gets hot and stops charging. What can I do?
This is caused by the charger's built-in trickle charging protection, which prevents overcharging, overheating, and voltage issues. Please update your device to the latest software version.If it's already updated, let it cool down and try again.
Will this harm my device?
No. All Indigotech products are certified by US FCC, UL, and CE safety standards. This wireless charger includes multiple protections (overheating, over-voltage, etc.) to ensure your devices charge safely.
Can I use this charging station with case?
Yes! This chargeing station works through cases = 5mm (0.2 inches). Make sure your device supports wireless charging. Remove metal cases, metal rings, credit cards, metal wallets, or magnetic pads before charging, as they can interfere.
Does this charge my Samsung S25 Ultra and Galaxy Watch 7/8 quickly?
Yes, it provides fast charging for Samsung phones and watch. Important for Charging: Do NOT use a 5V/2A adapter, as it may prevent the watch from charging. For best performance (especially fast charging), use a QC 3.0 or PD adapter.
"Indigo"stands for reliable,
"Tech"stands for science.
-INDIGOTECH
Magnetic charger stand
Magnetic charger stand