

Is this really a true 15W charger? Will it slow down with 3 devices?
Yes. The 30W adapter delivers true 15W output. While speed may vary slightly with temperature or battery health, each spot is optimized independently—no splitting, even with 3 devices. Magnetic alignment keeps it steady and reliable.
Will this charger overheat on my nightstand?
Some warmth is normal for wireless chargers. Hidden vents and an open stand design cool it safely, with built-in over-temperature protection. Keep it well ventilated and out of direct sunlight.
Do I need a MagSafe case for this charger to work?
Yes. iPhone 12/13/14/15/16/17 series(except 16e) can go bare or use a MagSafe case up to 0.1 inch (2.5mm). iPhone 16e and 8/9/10/11 series need a magsafe case, also within 0.1 inch. Thinner cases hold stronger and charge faster.
Can I use any USB-C adapter, or does it need to be 30W?
For best results, please use the included 30W adapter or a USB-C PD adapter rated 30W or higher. Lower wattage adapters may not provide enough power for fast charging. The included 30W ensures full 15W speed and stable charging.
What should I do if my device doesn't start charging?
Most issues are easy to fix. Try unplug for 30s, then plug back in. And ensure your devices have the latest iOS, watchOS. If the problem continues, our 24-hour support team is ready to help.



Is this really a true 15W charger? Will it slow down with 3 devices?
Yes. The 30W adapter delivers true 15W output. While speed may vary slightly with temperature or battery health, each spot is optimized independently—no splitting, even with 3 devices. Magnetic alignment keeps it steady and reliable.
Will this charger overheat on my nightstand?
Some warmth is normal for wireless chargers. Hidden vents and an open stand design cool it safely, with built-in over-temperature protection. Keep it well ventilated and out of direct sunlight.
Do I need a MagSafe case for this charger to work?
Yes. iPhone 12/13/14/15/16/17 series(except 16e) can go bare or use a MagSafe case up to 0.1 inch (2.5mm). iPhone 16e and 8/9/10/11 series need a magsafe case, also within 0.1 inch. Thinner cases hold stronger and charge faster.
Can I use any USB-C adapter, or does it need to be 30W?
For best results, please use the included 30W adapter or a USB-C PD adapter rated 30W or higher. Lower wattage adapters may not provide enough power for fast charging. The included 30W ensures full 15W speed and stable charging.
What should I do if my device doesn't start charging?
Most issues are easy to fix. Try unplug for 30s, then plug back in. And ensure your devices have the latest iOS, watchOS. If the problem continues, our 24-hour support team is ready to help.


















































