here!
I’m your shopping assistant for PC builds, upgrades, and everything tech.
Got questions? Ask away!
Start a conversation
Buffalo - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for TeraStation 5010 Series TS51210RH9612
- Type: Extended service agreement
- Service Included: Replacement
- Location: Shipment
- Full Contract Period: 5 years
- Response Time: Next business day
- Localization: Canada, United States
- Designed For: TeraStation 5010 Series TS51210RH9612
+
+
Overview
Specs
Reviews
See all Q & A 
Any questions? Ask CelesteSM will help you find out quickly.
Try me now
Your data is critical to your business, which is why Buffalo is pleased to extend our warranty service options to support your needs. All TeraStation™ and select DriveStation™ products include Standard 3-year warranty service.
* Provided Support: Replacement
* Provided Support: Phone Support
* Service Duration: 5 Year
* Service Type: Exchange
* Product Type: Warranty
* Provided Support: Replacement
* Provided Support: Phone Support
* Service Description: 24x7 Next Business Day
* Service Duration: 5 Year
* Service Name: Enhanced Keep Your Drive - Extended Warranty
* Brand Name: Buffalo
* Brand Name: Buffalo
* Service Availability Days: 7
* Service Availability Hours: 24
* Service Main Type: Exchange
* Service Sub Type: Physical
* Service Sub Type: Electronic
* Product Type: Warranty
* Provided Support: Phone Support
* Provided Support: Replacement
* Service Duration: 5 Year
* Service Type: Exchange
* Brand Name: Buffalo
* Service Availability Days: 7
* Service Availability Hours: 24
Features
* Product Type: Warranty* Provided Support: Replacement
* Provided Support: Phone Support
* Service Duration: 5 Year
* Service Type: Exchange
* Product Type: Warranty
* Provided Support: Replacement
* Provided Support: Phone Support
* Service Description: 24x7 Next Business Day
* Service Duration: 5 Year
* Service Name: Enhanced Keep Your Drive - Extended Warranty
* Brand Name: Buffalo
* Brand Name: Buffalo
* Service Availability Days: 7
* Service Availability Hours: 24
* Service Main Type: Exchange
* Service Sub Type: Physical
* Service Sub Type: Electronic
* Product Type: Warranty
* Provided Support: Phone Support
* Provided Support: Replacement
* Service Duration: 5 Year
* Service Type: Exchange
* Brand Name: Buffalo
* Service Availability Days: 7
* Service Availability Hours: 24
Warranty & Returns
Warranty, Returns, And Additional Information
Return Policies
- Return for refund within: non-refundable
- Return for replacement within: non-replaceable
- Read full return policy for details.
Manufacturer Contact Info
- Manufacturer Product Page
- Manufacturer Website
- Support Phone: 800-688-7466
- Support Website
- View other products from Buffalo Technology
Digital Download Disclaimer
- View full Digital Download Disclaimer
LOADING...
Buffalo 5YKYD10 is a five-year Keep Your Drive replacement service for the TeraStation 5010 Series TS51210RH9612, with shipment and next-business-day response. It suits organizations using this NAS that want extended drive-replacement coverage while retaining defective drives.
Recommended For
- IT teams operating the eligible TeraStation TS51210RH 12-bay rackmount NAS that need a five-year warranty period and next-business-day replacement service.
- Organizations with data-handling policies that require keeping a failed hard drive; Buffalo’s Keep Your Drive service does not require returning the defective drive.
- Business IT administrators who want cross-shipment and next-business-day air service for a covered hard-drive replacement, rather than arranging a replacement drive themselves.
- Teams planning to keep an eligible TeraStation 51210RH in service beyond its standard three-year warranty and seeking coverage for up to five years.
Spec Summary
| Attribute | Value |
|---|---|
| Best For | TeraStation 5010 Series TS51210RH9612 owners needing replacement service with next-business-day shipment |
| Service Coverage And Fulfillment | 5-year extended service agreement with replacement by shipment and next-business-day response |
| Model Identifiers | Buffalo Technology model 5YKYD10 |