4G Data Plan
4G Data Plan for Your Security Camera: Make your camera work smoothly anywhere in the US with 4G LTE coverage, whether it's a quiet ranch or a busy construction site. As soon as you hook it up to the 4G network, 300M trial data will be activated for you. With our unlimited 4G data services across the US, you don't have to worry about running out of data. 4G Data Plan: $14.9 each month, $39.9 for 3 months, or $149.9 for a full year.
How do I subscribe after my three-day trial data expires?
Firstly, please click on device settings, then select 4G plan, and select the package you want to subscribe to.
Finally, select the payment method and complete the payment so that it can be used normally.
Why am I not getting motion detection notification?
Please make sure your phone settings allow our app to push notification to you, and secondly remember to turn on notifications settings in the app.
Why is the device not charging?
Please use a 5V 1A or 2A charger to charge your camera. Don't use fast chargers
Why can't my device connect to the network?
1. Low battery levels can cause the device to go offline, so ensure that the device is fully charged before use.
2. Also, confirm that the installation location has a strong signal, as poor signal strength can lead to the device going offline.
Why can't the camera recognize my SD card?
Please make sure your SD card is installed correctly, or format the card and re-insert it for use.
Does it support usage in regions outside the US?
It is only supported for use within the United States.
How many devices can one data plan support?
Currently, each device needs to purchase a data plan separately.
Unlimited Data Plan
4G Data Plan
4G Data Plan for Your Security Camera: Make your camera work smoothly anywhere in the US with 4G LTE coverage, whether it's a quiet ranch or a busy construction site. As soon as you hook it up to the 4G network, 300M trial data will be activated for you. With our unlimited 4G data services across the US, you don't have to worry about running out of data. 4G Data Plan: $14.9 each month, $39.9 for 3 months, or $149.9 for a full year.
How do I subscribe after my three-day trial data expires?
Firstly, please click on device settings, then select 4G plan, and select the package you want to subscribe to.
Finally, select the payment method and complete the payment so that it can be used normally.
Why am I not getting motion detection notification?
Please make sure your phone settings allow our app to push notification to you, and secondly remember to turn on notifications settings in the app.
Why is the device not charging?
Please use a 5V 1A or 2A charger to charge your camera. Don't use fast chargers
Why can't my device connect to the network?
1. Low battery levels can cause the device to go offline, so ensure that the device is fully charged before use.
2. Also, confirm that the installation location has a strong signal, as poor signal strength can lead to the device going offline.
Why can't the camera recognize my SD card?
Please make sure your SD card is installed correctly, or format the card and re-insert it for use.
Does it support usage in regions outside the US?
It is only supported for use within the United States.
How many devices can one data plan support?
Currently, each device needs to purchase a data plan separately.