Q: I want to install this device at the gate, I am worried about the weak signal, can you help me?
A: Keep the device in range of your router. Make sure the device is placed Close to the wi-fi router. If there be thick or insulated objects between the device and the wi-fi router, which may lead to weak wi-fi signal. Please make sure the wi-fi signal is in good level before you start using the device. You can consider add wi-fi repeaters to solve this problem.
Q: Why can't my SD card be recognized by the camera?
A: Please format it before using:
MacOS: format the card as MS-DOS (FAT or FAT32);
Windows: format the card as: 32G or below: FAT32; 64G or
above ExFAT.
1) Check the status of SD card in "Settings" and make sure the SD card is successfully recognized.
2) Reinsert the SD card.
3) In the app, format the SD card.
4) Max supports 128 GB.
5) Try another new SD card.
6) It may take some time for the device to recognize the TF card. After inserting the card, wait for about 30S and then observe.
Q: I want to install this device at the gate, I am worried about the weak signal, can you help me?
A: Keep the device in range of your router. Make sure the device is placed Close to the wi-fi router. If there be thick or insulated objects between the device and the wi-fi router, which may lead to weak wi-fi signal. Please make sure the wi-fi signal is in good level before you start using the device. You can consider add wi-fi repeaters to solve this problem.
Q: Why can't my SD card be recognized by the camera?
A: Please format it before using:
MacOS: format the card as MS-DOS (FAT or FAT32);
Windows: format the card as: 32G or below: FAT32; 64G or
above ExFAT.
1) Check the status of SD card in "Settings" and make sure the SD card is successfully recognized.
2) Reinsert the SD card.
3) In the app, format the SD card.
4) Max supports 128 GB.
5) Try another new SD card.
6) It may take some time for the device to recognize the TF card. After inserting the card, wait for about 30S and then observe.