


The CuPiLo upgraded cordless neck massager features the latest 4D kneading technology, enhanced heating area and temperature, offering greater customization.
Is the massage pressure adjustable?
Yes. Choose from 3 speeds, then use the straps to fine-tune pressure: loosen them for gentler contact or pull them slightly for a firmer feel. Start at Speed 1 without pulling tightly if you are sensitive to pressure.
How warm does the heat function feel?
The heat function provides gentle warmth(104°F/120°F ). Please allow about 3 minutes to feel the warmth. Room temperature, clothing and personal sensitivity can affect how warm it feels.
Which areas does it massage?
The shiatsu heads are designed mainly for the neck and shoulder trapezius area. Coverage varies with body shape and strap position.
What should I do if the product won’t charge? How long does the battery last?
Use a compatible DC 5V 1A/2A charger (not included) or try another working USB cable. A full charge provides up to 90 minutes of use. Runtime varies by mode, speed, heat level, and strap pressure. Fully charge before first use.
Why does it turn off after 10 minutes?
The 10-minute auto-off timer is designed for safer use and to help prevent overuse. If you want another session, allow your neck and shoulders to rest briefly before restarting.




The CuPiLo upgraded cordless neck massager features the latest 4D kneading technology, enhanced heating area and temperature, offering greater customization.
Is the massage pressure adjustable?
Yes. Choose from 3 speeds, then use the straps to fine-tune pressure: loosen them for gentler contact or pull them slightly for a firmer feel. Start at Speed 1 without pulling tightly if you are sensitive to pressure.
How warm does the heat function feel?
The heat function provides gentle warmth(104°F/120°F ). Please allow about 3 minutes to feel the warmth. Room temperature, clothing and personal sensitivity can affect how warm it feels.
Which areas does it massage?
The shiatsu heads are designed mainly for the neck and shoulder trapezius area. Coverage varies with body shape and strap position.
What should I do if the product won’t charge? How long does the battery last?
Use a compatible DC 5V 1A/2A charger (not included) or try another working USB cable. A full charge provides up to 90 minutes of use. Runtime varies by mode, speed, heat level, and strap pressure. Fully charge before first use.
Why does it turn off after 10 minutes?
The 10-minute auto-off timer is designed for safer use and to help prevent overuse. If you want another session, allow your neck and shoulders to rest briefly before restarting.

















































