Joined on 03/23/06
2 moths and waiting on customer support
Pros: It works, just not with the MSI K9A2 board.
Cons: Returned power supply per Cool Masters instructions with a RMA# and was informed I would be getting a refund within the week. Four weeks later and no refund. I called them 6 times so far this week and they will either hang up or tell you the manager will call you back, never received a single call from them. AVOID COOLMASTER AT ALL COST!!!
Overall Review: Newegg.com had everything at my door within the 2 days when using 3 day shipping.
Pros: Worked great for 3 weeks.
Cons: This router worked great for a little over 3 weeks. From that point on it's been nothing but issues. Every day or two our internet will stop working. Unplugging the router for 30 seconds always fixes the issue. I have tried calling Asus a couple times, both times where on the way to work. My drive is right at a hour and neither time have I been able to speak to anyone. I've tried the live chat about 20 times, every time I get someone about 1 minute into our conversation I get a message saying they are having technical issues and get disconnected. I guess that would be proof they are using their own equipment.
Overall Review: I did have the Asus RT-N16 prior to this and NEVER had an issue. Guess quality has gone way down in hte past 3 years.
VERY poor customer service
Pros: Love the design of this case but the build quality seems to be somewhat poor.
Cons: One of the quick swap trays in the bottom of the case broke the very first time I tried to remove it. I called customer support later that day and spent almost 2 hours on hold before being disconnected.
Pros: Not bad for the price other than the one issue listed below.
Cons: Second monitor is not detected after exiting sleep mode. Contacted customer support and was told that it was a known issue but they have no plans to fix it and that if I was lucky AMD "may" fix it someday in a driver update.