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Damon G.

Damon G.

Joined on 08/26/02

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Product Reviews
product reviews
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Most Critical Review

Not what I was hoping for so far

EVGA E758-A1 3-Way SLI (x16/x16/x8) LGA 1366 Intel X58 ATX Intel Motherboard
EVGA E758-A1 3-Way SLI (x16/x16/x8) LGA 1366 Intel X58 ATX Intel Motherboard

Pros: For the 1st time I actually made it into the bios, there's a lot of bells and whistles in here. I will update my review when my replacement arrives. I have to give it another star because I called customer support and it was quite possibly the best tech support experience I've had for as long as I can remember. Wait times were truly under a minute as advertised in the product manual - both mid day and evening times, and they didn't put me through the whole "give me all the personal information I can squeeze out of you" thing before letting me explain what I was experiencing.

Cons: I have to give this product a 3 for the time being because nothing is worse than installing a board only to find out it won't post more than twice. (Actually my experience was a 2 star rating until I called tech support; bumped it up one more for that). I had the same issue as another reviewer on here; it booted a few times but on the 3rd attempt I got the EA, 01, 02, 68 error codes and it went dead in the water. After an extremely helpful and thorough troubleshooting session they agreed the board was dead. Also, apparently I'm paying 11 bucks to send back a board that doesn't work? Are you kidding me? Guys, it's isn't like I bought the wrong size t-shirt here. Do you stand behind what you sell or what? I'd take away a star for this but this isn't EVGA's problem.

Overall Review: I'm looking forward to bumping up my overall rating to a 4 or 5. The only reason I didn't go back to getting an ASUS board after this happened is because of the level of support I've seen with the EVGA's 24/7 phone tech support, their responsiveness to customer feedback in these newegg reviews, and their reputation among my peers for building a solid product. For those reasons I'm going to give them another go. Being a test engineer myself I understand that faulty hardware happens. Hopefully they identify how this is happening and improve upon it. CPU I7 - 920 G.SKILL 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Triple Channel Corsair Tx750 power Supply EVGA 8600GTS video card Case- LIAN LI PC-A10B

12/15/2008