Joined on 09/28/12
returns are a joke
Cons: Have been trying to return item to Adorama for over a month. They say to include picture in email, which I have so many times i have lost count. They stall so you cannot return item or just get tired and give up. When I send picture they say its too big, or use jpeg or we just did not get the picture with the email..total joke..i have never had problems with sending pictures to anyone using my email, theyre scamming to avoid returns!!!!!
I ordered the wrong memory for a MAC. Tried to return to Adorama. They asked that I include a photo of the shipping box/label, which I sent them multiple times, they said that they could not see any attachment to the email and to reduce the size of the photo which I did, then they said they needed it in JPEG format, which I did, here it is two weeks later and they still claim to not have any photo so they can process my return, even though I have provided photo's and ordering number information, which they undoubtedly already have records of. Seems to me they are just stalling so I would get discouraged and not return the item!!!