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Brandon J.

Brandon J.

Joined on 11/26/08

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Product Reviews
Seller Reviews
product reviews
  • 1
Most Critical Review

My E1200 router was DOA

Linksys E1200-RM Wireless-N Router IEEE 802.3/3u, IEEE 802.11b/g/n
Linksys E1200-RM Wireless-N Router IEEE 802.3/3u, IEEE 802.11b/g/n

Pros: Not sure - never worked!

Cons: DOA

Overall Review: We will see how the RMA process goes. I'll raise the rating if it goes well.

seller reviews
  • 3

Avoid this seller

Ordered two NEW hard drives on 12/16, estimated delivery 6 - 10 days. No package by 12/26, and shipping status had not changed in over a week -- "USPS awaiting item." Reached out to EOL Tech via Newegg marketplace vendor email system. They replied back next day saying they would ship again and send me a notification. Never heard from them again, even after reaching back out to them. Opened a claim with Newegg on 12/28. Did not hear from them for three days. Called Newegg on 12/31 -- told them at this point I would just prefer they cancel the order and process a refund. They said they opened an internal ticket to the marketplace team, I should get an email from them within 2 - 3 business days. Didn't receive anything for a week. Called Newegg again, inquiring on the ticket. They said the package was showing as out for delivery with the USPS. I asked why, when I requested the order to be cancelled. They did not see a record of that request in the ticket! I did receive the package on 1/7, even after asking for the order to be cancelled and refunded. Package shows as 2-day shipment, shipped out on Friday, 1/4! Considered keeping the hard drives as spares, so opened the box. The anti-static bags were NOT factory sealed -- the seller didn't even bother to make sure when they repackaged them to get the seal completely closed -- pretty certain that these are NOT new drives as advertised. Submitting for a refund -- we'll see how that goes!

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory

Product not recieved; claim filed with Newegg

Order for hard drives was placed 12/16. Reached out to vendor 12/26 via Newegg Marketplace email system. Vendor replied back on 12/27 saying they would reship, but even after requesting it, haven't received any reship notification.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
12/28/2018

E1200 wireless router DOA

My initial rating is low. I will raise it depending on how they handle the RMA.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory