The charging symbol appears, but the battery level decreace. Is it not charging or malfunctioning?
1. If the battery level increases, this is normal.
2. If the battery level decreases, it may be related to weather conditions or the number of videos being recorded. We recommend checking the battery level again on a sunny day.
The charging symbol appears, but the battery level unchanged. How to solve this problem?
Try checking the ring app for a charging icon when the sun is out. If the charging icon is present, open LIVE VIEW in the app and check it twice, then check if the battery level has changed. If it increases, the device is functioning normally.
The charging symbol appears, but the battery level decreace. Is it not charging or malfunctioning?
1. If the battery level increases, this is normal.
2. If the battery level decreases, it may be related to weather conditions or the number of videos being recorded. We recommend checking the battery level again on a sunny day.
The charging symbol appears, but the battery level unchanged. How to solve this problem?
Try checking the ring app for a charging icon when the sun is out. If the charging icon is present, open LIVE VIEW in the app and check it twice, then check if the battery level has changed. If it increases, the device is functioning normally.