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eufy Security Motion Sensor E20, Pet-Friendly Motion Detector, 5-Yr Battery Filters pets up to 80 lbs, Fewer False Alarms, Easy Installation, Requires HomeBase 2, 3, Mini, or Pro
- Requires eufy HomeBase to Operate: HomeBase Mini (v4.0.5.2 or above), HomeBase 2 (v3.4.1.2 or above, released after 2021), HomeBase 3 (v3.7.2.6 or above), or HomeBase Pro (v4.1.4.3 or above) required. Ensure your HomeBase is updated to the latest version for optimal performance.
- Pet-Friendly Detection to Reduce False Alarms: Differentiates between humans and pets, reducing false alarms for pets up to 80 lb.
- Long-Lasting 5-Year Battery Life: Includes a 1,400mAh CR123A battery for long life and low maintenance.
- Easy and Versatile Installation: Mounts effortlessly on walls or corners with simple height setupno extra adjustment required.
- Expansive Wireless Range with HomeBase: Provides a stable connection with HomeBase at open-air distances of up to 656 ft (200 m).
Any questions? Our AI mode will help you find out quickly.
- Requires eufy HomeBase to Operate: HomeBase Mini (v4.0.5.2 or above), HomeBase 2 (v3.4.1.2 or above, released after 2021), HomeBase 3 (v3.7.2.6 or above), or HomeBase Pro (v4.1.4.3 or above) required. Ensure your HomeBase is updated to the latest version for optimal performance.
- Pet-Friendly Detection to Reduce False Alarms: Differentiates between humans and pets, reducing false alarms for pets up to 80 lb.
- Long-Lasting 5-Year Battery Life: Includes a 1,400mAh CR123A battery for long life and low maintenance.
- Easy and Versatile Installation: Mounts effortlessly on walls or corners with simple height setupno extra adjustment required.
- Expansive Wireless Range with HomeBase: Provides a stable connection with HomeBase at open-air distances of up to 656 ft (200 m).
Q&A
Q:How can I reduce false alarms?
A:Avoid placing the sensor in direct light, heat sources, windows, or vents, as these may cause false triggers. Don't aim at stairs or furniture your pets might climb. Mount it above 6 ft (1.8 m), keeping the sensor vertical.
Q:How long does the battery last?
A:Under normal conditions, it can last for 5 years.
Note: Data based on internal lab testing. Actual performance may vary depending on usage conditions.
Q:Does eufy Motion Sensor E20 require a connection to HomeBase? Which HomeBase models is it compatible with?
A:Yes, it needs to be connected to HomeBase. Ensure your HomeBase has the required version: HomeBase Mini (v4.0.5.2 or above); HomeBase 2 (v3.4.1.2 or above, released after 2021); HomeBase 3 (v3.7.2.6 or above); HomeBase Pro (v4.1.4.3 or above).
Q:What is the recommended installation height and angle?
A:For best detection, install it at a height of 6 - 7.5 ft (1.8 - 2.3 m). The sensor works best across its field of viewavoid pointing it at doors or paths. Angle it toward the area to monitor.
Q:How can I turn on Pet mode? Are there any limitations?
A:You can turn Pet Mode on or off in the app. This reduces false alerts for pets under 80 lb (36 kg). However, if pets jump on furniture or stay close together, the sensor may detect them as a single large animal, which can trigger a false alarm.
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Please contact the Seller directly for warranty information. Warranty information may also be found on the Manufacturer's website.
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Return Policies
- Return for refund within: 30 days
- Return for replacement within: 90 days
- This item is covered by Eufy Official Store Return Policy
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