eufy Security HomeBase Professional S1, 4G LTE&Battery Backup, 16TB Storage Home Security Center, Local Expandable Storage, Advanced Local AI, Works with the eufy Ecosystem,Supports HDMI Output

1. Uninterrupted Video Security: Stay secure during power or Internet outages with 4G connectivity and a 24-hour built-in battery for continuous video protection.
2. Device Compatibility: Compatible with select eufy devices, including eufy POE cameras, eufyCams, eufy battery doorbells, and eufy sensors.
3. Dual Connectivity Options: Compared to HomeBase 3 (Wi-Fi only), HomeBase Pro supports both Wi-Fi and PoE connections for compatible devices, making it ideal for more advanced and reliable security setups. Note: For stable operation, HomeBase Pro itself must be connected to your router using the included Ethernet cable.
4. Massive Local* Storage: Secure footage with 32 GB built-in storage, expandable up to 16 TB. Enjoy faster response times and complete data privacy with local processing.
5. Advanced Al Upgrades: Add eufy AI Core to unlock advanced Al-powered features for a truly comprehensive security experience.

Q1: How many devices can be paired to eufy HomeBase Pro? Can I reconnect the camera to my home Wi-Fi if the signal is weak or the live stream lags?

A: HomeBase Pro supports up to 34 sensors and 16 channels (PoE + wireless), with 4 PoE ports expandable to 8 via an external PoE switch. Up to 4 full-resolution streams (24/7 recording, live view, events, AC cameras); beyond 4, resolution auto-drops. For weak signal or lag, compatible cameras can bypass HomeBase Pro and connect directly to home Wi-Fi via Multi-Bridge (latest firmware required). Supported Devices: Indoor Cam S350 / E30 / E220/ C120, eufyCam S3 Pro / E330, Floodlight Cam E30 / E340, SoloCam S220, Video Doorbell C31.

Q2: How does 4G work on my HomeBase Pro?

A: The 4G cellular backup service includes 400 MB of free data upon activation. Once the free data is used up, continued use requires additional data purchases; otherwise, the SIM card will be suspended, disabling Internet access.

Q3: Why does HomeBase Pro require an Ethernet connection?

A: For initial setup, connect HomeBase Pro to your router using the included Ethernet cable. A wired connection ensures stable, reliable network performancecritical for uninterrupted protection and alarm dependability.

Q4: What storage capacity does HomeBase Pro have, and what kind of hard drive can I install?

A: 32 GB built-in eMMC (26 GB usable), expandable up to 16 TB via SATA HDD / SSD. WD or Seagate surveillance drives recommended. 2.5" SSDs require a 2.5" to 3.5" adapter (search B0D1TRQDZF on Amazon to buy).

Q5: Does HomeBase Pro support HomeKit?

A: HomeKit is not supported. Matter support is planned, which will enable cross-platform compatibility with major smart home ecosystems.