Why the speaker is not compatible with my TV?
Please check if there is AUX 3.5MM headphone output port or RCA AUDIO OUT port on your TV. If no, the speaker will not work.
Why the speaker has no sound?
Please check all connections to ensure that all the cords are firmly and correctly connected at the back of the TV. Also, confirm turn on the speaker(Turn the knob right to turn on the power) and your TV support multi audio output.
Why the sound of the speaker is not good?
Please use tho power adapter provided by us to connect the speaker to the wall outlet. Don't use the USB port of other devices directly!
Why is my speaker not loud enough?
When the sound of the speaker is not loud, it is necessary to increase the volume of the TV. Can't just adjust the volume of speaker.
Easy Connection for Everyone
Why the speaker is not compatible with my TV?
Please check if there is AUX 3.5MM headphone output port or RCA AUDIO OUT port on your TV. If no, the speaker will not work.
Why the speaker has no sound?
Please check all connections to ensure that all the cords are firmly and correctly connected at the back of the TV. Also, confirm turn on the speaker(Turn the knob right to turn on the power) and your TV support multi audio output.
Why the sound of the speaker is not good?
Please use tho power adapter provided by us to connect the speaker to the wall outlet. Don't use the USB port of other devices directly!
Why is my speaker not loud enough?
When the sound of the speaker is not loud, it is necessary to increase the volume of the TV. Can't just adjust the volume of speaker.
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