Why doesn’t the car mount charger hold my phone tightly?
We recommend using a MagSafe-compatible phone case for stronger magnetic attachment and a more secure hold.
Why does the car mount charger charge my phone slowly?
For best results, use it with a USB-C lighter adapter and original USB-C cable. Note: Some car models (5V only) or phone charging protocols may limit speed.
What's the magnetic ring for?
For non-MagSafe phones: Stick it directly on your phone (not the charger). Warning: Always use with a case, or long-term direct contact may crack glass.
What are the colors of the lights under different working conditions?
When charging, the light will show green. Once your phone is fully charged, the green light will start flashing.
Why the red light?
It flashes if: Your phone lacks MagSafe / Magnetic ring creates gap / Car model restricts charging
Need help? Message our support.
Why doesn’t the car mount charger hold my phone tightly?
We recommend using a MagSafe-compatible phone case for stronger magnetic attachment and a more secure hold.
Why does the car mount charger charge my phone slowly?
For best results, use it with a USB-C lighter adapter and original USB-C cable. Note: Some car models (5V only) or phone charging protocols may limit speed.
What's the magnetic ring for?
For non-MagSafe phones: Stick it directly on your phone (not the charger). Warning: Always use with a case, or long-term direct contact may crack glass.
What are the colors of the lights under different working conditions?
When charging, the light will show green. Once your phone is fully charged, the green light will start flashing.
Why the red light?
It flashes if: Your phone lacks MagSafe / Magnetic ring creates gap / Car model restricts charging
Need help? Message our support.