Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Shenzhen Chunmanyuan decoration materials Co.,Ltd is a professional company mainly engaged in export trade. Its main products are smart home appliances, smart electronics, game equipment and other products. The company was established in Shenzhen, China. The company covers an area of more than 300 square meters. It is currently in the stage of rapid development. Our business direction is also constantly achieving rapid growth and development. It has great potential and hope in the future.

Product warranty commitment
Regarding the problem that brand products cannot have warranty repair in the United States due to cross-region, in order to enhance the purchasing experience of platform customers, our company solemnly promises that:
1. If there is any product quality problem during the warranty period, customers only need to return the goods to our storage in New York, USA, and our company will hand over to the manufacturer for warranty.when we receive a return or exchange, we will send a new product or refund for no reason and bear all the costs.
2. If the product quality is not problem,we will charge the restocking fees.

Feedback
Returns Policy
302 Ratings (77% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
81.79%
Product
Accuracy
83.11%
Customer Service
Satisfaction
69.39%
barry h.
Ordered on 8/1/2021
6800xt
9/17/2021 3:06:42 PM

The box was beat up a little and the gpu box wasn't sealed in cellophane but the security sticker was still on the box. The gpu was in perfect shape and in the original anti static bag. I've had no problem with it and it scored 19975 in time spy. I would recommend and use this seller again without hesitation.

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kirstengprice
Ordered on 8/17/2021
Great Product Very Long Shipping
9/16/2021 9:47:48 PM

Item was perfect but the shipping was ages and it got delayed for an extra week or so which kinda sucked

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Anonymous
Ordered on 9/3/2021
Beautiful
9/15/2021 11:47:59 PM

I got my card, and it looks absolutely gorgeous, shipping was faster than what I expected, packaged pretty nicely (Still some minor smushed corners/rounded edges, but the actual box is sandwiched between two pieces of 5/8 inch foam, and the card itself is protected by more foam on the inside), the seal was intact, and everything was accounted for.

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Anonymous
Ordered on 8/30/2021
9/14/2021 2:29:30 PM

Paid for a Non LHR GPU & received an LHR. Not gonna return it & go through that hassle so future buyers beware

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/11/2021
9/10/2021 9:49:09 PM

arrived a little late (coming from China) but it works perfectly.

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Anonymous
Ordered on 9/5/2021
Sent me the wrong card
9/10/2021 3:29:04 PM

Paid for a 3070ti Ventus, I was sent a 3080ti Ventus.... Absolutely no complaints here but be aware incase your like me and need a 3070ti for testing or something else.

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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 9/1/2021
RTX 3070
9/9/2021 10:32:36 AM

Arrived in a weeks time, I tested the card and it works great!

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/26/2021
What you see is what you get.
9/7/2021 10:59:00 AM

Received the processor in a timely manner. Ships from China and had to get through customs but not too bad. I received as the image described just the processor mounted in the orange tray. However, although well packaged in a foam container and bubble wrap the processor was not protected with any type of anti-static sleeve or sheets, just wrapped in bubble wrap. Waiting on the new motherboard to test if it will post with out issue. I will update this review once I have everything built. Still quick shipping and packaging good. You get what you see. Please consider some more safeguards when shipping these types of items in the future. Thank you.

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1 out of 1 people found this review helpful. Did you? 
Kevin P.
Ordered on 8/5/2021
PC Power Marketplace Was Great!
9/3/2021 7:54:39 AM

My Gigabyte RTX 3080 Vision OC 10GB GPU was delivered ahead of schedule. I had a concern because there was a holdup in Hong Kong, where it was shipped from, and the seller replied to me immediately and assured me this was normal. My GPU came nearly two weeks ahead of schedule, was undamaged upon delivery (as far as I can tell). I'm still testing it a little, but I've had it a month & it's working great. I haven't had the time to fully test it yet because of college, but it seems fine. I would recommend PC Power Marketplace to everyone based on my experience and I would buy from them again. The only con to this is the price of course. The prices are ridiculous, but it's normal for the current market. That said, PC Power Marketplace had the lowest price with the best seller score.

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Anonymous
Ordered on 8/6/2021
9/3/2021 5:04:27 AM

Arrived early and no complaints

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1 out of 2 people found this review helpful. Did you? 
Scott A.
Ordered on 8/4/2021
TUF 3060 Ti goodness
8/31/2021 4:10:08 AM

The new ASUS TUF 3060 Ti came as described. It showed up 4 days earlier than the estimated delivery and the performance is even better than expected. It arrived in very good condition and I would definitely recommend seller and Newegg to friends. Thanks for putting a smile on my face and some power in my new PC build :)

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Anonymous
Ordered on 8/22/2021
Nice
8/30/2021 4:17:59 PM

box was a little roughy but overall good card, u will not get scammed.

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0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 7/30/2021
Pretty good
8/27/2021 7:06:45 PM

Product arived and easy to install. Runs great. Disapointed by how bad the gpu market is, but a few days after i boight this it went up 200 dollars, so I guess I can count myself lucky? Good seller.

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0 out of 1 people found this review helpful. Did you? 
Cameron T.
Ordered on 8/2/2021
Well packaged with an early arrival.
8/27/2021 8:22:02 AM

Item in box was well packaged for shipment and arrived ahead of schedule.

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0 out of 2 people found this review helpful. Did you? 
Matthew W.
Ordered on 8/15/2021
Operator ERROR
8/25/2021 8:37:20 PM

I will say Fedex did their best to ship the item from China. And they kept me up to date constantly The box was a bit out of shape from travel. The box was opened, but the GPU was still in static bag lookin intact. I was orginially worried because the card Kept failing on me. I wrote sender, manufacturer, and NEwegg. The only one i could get ahold of was newegg godbless. However I am very impatient, I ended up finding the fix, but not before I was pretty upset and wrote how bad PC Power Marketplace is. They did deliver the item as espected. However I dont understand the open box and handling, it looks ruff. This GPU held up across China. I will be back to review product in a few days when i use it for most of my applications. I removed 2 eggs for the open box, box damage from fedex, and the unavailability for customer service. The 3 eggs because they gave me the good deal for the scalped GPU. I would buy from them again if they continue to posses lower prices for expensive parts.

PC Power Marketplace Response:
Hi there, Thank you for your order. i am so sorry for that this item is brand new from origial factory,However,the retail boxes was not been sealed by the factory Ownning the international transit,the retail boxes was little crushed I hope you can understand it do not worry,we are good seller here if you have any problem,please feel free to contact us,we are glad to help you
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1 out of 1 people found this review helpful. Did you? 
DVC
Ordered on 8/4/2021
They swapped for a slightly better model for no extra charge.
8/25/2021 7:25:51 PM

Good seller. I ordered a PNY 3060 XLR8 Epic-X 12g, and it ended up being out of stock. They swapped for an MSI 3060 12gb Aero ITX for no extra, even though that card was going for like $80 more. (I know,, I am being charitable given the gouging gpu prices now, but it was still appreciated). The card came a few days after we confirmed the swap was OK. New card, new box, fast ship via FedEx. Again... good seller.

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1 out of 1 people found this review helpful. Did you? 
Jordan E.
Ordered on 8/13/2021
Great customer service
8/24/2021 10:06:14 PM

They have great customer service if you ever need anything and I was suprised about how friendly they are and take full responsibility no matter what!

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0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 7/12/2021
Item Returned Money Not
8/20/2021 3:51:20 AM

The item I purchased was returned unopened and I was told by new egg personnel that I would receive a FULL refund then I found out the seller charged me a restocking fee, still waiting for a refund. AVOID this seller. I will NEVER purchase anything from a 3rd Party Seller again!

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10 out of 10 people found this review helpful. Did you? 
Anvarjon
Ordered on 8/4/2021
Good
8/19/2021 10:34:00 AM

Nice!

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0 out of 6 people found this review helpful. Did you? 
Anonymous
Ordered on 7/24/2021
They are a Ripoff I will never shop at newegg again because of them.
8/19/2021 7:34:40 AM

I would give them zero eggs rating if it was possible. I lost 200$ when i returned their item purchased, due to restocking fees and 47.00 in shipping for a 28 pound package that only weighed 4 lbs, the seller did not have the product clearly labeled or i would never have purchased it. after losing 200$ and New egg not doing anything about it I will most likely never purchase from New Egg again, this transaction with this particular seller has lost you any of my future business. NewEgg should removed this seller from their site of demand they change their policies. Thank you a very disappointed customer

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8 out of 8 people found this review helpful. Did you? 
 
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