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Lee G.

Lee G.

Joined on 02/14/08

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Product Reviews
product reviews
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Most Critical Review

Computer named incorrectly

Acer Nitro 60 Gaming Desktop PC, Intel Core i7-14700F, GeForce RTX 4060, 32GB DDR5, 2TB PCIe Gen 4 SSD, Windows 11 Home, N60-640-UR13
Acer Nitro 60 Gaming Desktop PC, Intel Core i7-14700F, GeForce RTX 4060, 32GB DDR5, 2TB PCIe Gen 4 SSD, Windows 11 Home, N60-640-UR13

Pros: Fast

Cons: Can't download NitroSense. Computer was named incorrectly. Should say Nitro N60-640. It only says N60-640. Acer website will not accept the SNID or the Serial. Says I will have to send it to a service center to get the model name changed to be able to download the Nitrosense utility. All I wanted was to mute the lights. Further Update, I have messaged ,chat, email and finally called and waited for 30 mins to talk to support. I was told my registration was fixed. It was not. Acer customer service is horrible.

Overall Review: If I have to send it off just to get a utility working that is unacceptable.

12/14/2024