Pros: Delivered before expected. Packaged well. Prompt service. Over all, very happy with my new(er) laptop. Got 10 years out of my previous Elitebook. Hope to get the same out of this one. Fingers crossed. Dependable company to do business with. Thank you Newegg.

Cons: Only issue is that the number "8" key sticks just a little bit if not hit just right but all things considered, no big deal. Happens infrequently. Other than that, all good.

Overall Review: Overall, a very happy customer experience. I definitely will continue to purchase my laptops from Newegg in the future.