High-performance HERO 16K Sensor: Logitech's most accurate sensor yet with up to 16,000 dpi for the ultimate in gaming speed, accuracy and responsiveness across entire DPI range
11 Customizable Buttons and Onboard Memory: Assign custom commands to the buttons and save up to five ready-to-play profiles directly to the mouse
Adjustable Weight System: Arrange up to five removable 3.6g weights inside the mouse for personalized weight and balance tuning
Programmable RGB Lighting and LIGHTSYNC Technology: Customize lighting from nearly 16.8 million colors to match your team's colors, sport your own or sync colors with other Logitech G gear
Mechanical Switch Button Tensioning: Metal spring tensioning system and pivot hinges are built into left and right gaming mouse buttons for a crisp, clean click feel with rapid click feedback
Overview
Specs
Reviews
Learn more about the G502 HERO
Model
Brand
Logitech
Name
G502 HERO
Model
910-005469
Details
Type
Wired
Interface
USB
Mouse Grip Style
Palm / Claw
Tracking Method
Optical
Maximum dpi
16000 dpi
Hand Orientation
Right Hand
Buttons
11
Mouse Adjustable Weight
5 x 3.6g
Scrolling Capability
Tilt Wheel
Color
Black
OS / System Requirement
Operating System Supported
Windows 7 or later macOS 10.11 or later Chrome OS
System Requirement
USB port Internet access for Logitech Gaming Software (optional)
Features
Features
HERO 16K Sensor HERO is our most accurate gaming sensor ever with next-gen precision and a ground-up architecture. With the fastest frame rate processing yet, HERO is capable of 400+ IPS across the 100 - 16,000 dpi range with zero smoothing, filtering or acceleration. HERO achieves competition-level precision and the most consistent responsiveness ever. Be sure to customize and tune your DPI settings using Logitech G HUB.
11 Programmable Buttons Use Logitech G HUB to program your favorite commands and macros to each of the 11 buttons. Build, crouch, melee, heal … put your power moves at your fingertips. Save ready-to-play profiles directly to the mouse to take your settings with you anywhere.
Tunable Weight Fine tune mouse feel and glide to your advantage. Five 3.6g weights come with G502 HERO and are configurable in a variety of front, rear, left, right and center weighted configurations. Experiment with the alignment and balance to find the sweet spot to optimize your gaming performance.
Lightsync RGB LIGHTSYNC technology is next generation RGB that can be driven by games, audio, or your screen to deliver the most immersive RGB experience ever. Select from a full spectrum of approximately 16.8 million colors and synchronize lighting animations and effects with your other Logitech G devices. Customize it all quickly and easily using Logitech G HUB.
Package Contents
Package Contents
G502 HERO Gaming Mouse Optional 5 x 3.6g weights and Case User documentation
Pros: - Great sensor
- Comfortable right-hand palm grip
- Good weight options
- Good customer service
- Robus RGB and customization options
Cons: - Both mice had double-clicking issues within 2-3 months of regular use
Overall Review: I had a G502 Proteus Core since launch (so about 5 years old now) and it is still going strong in the hands of my cousins 10-year-old kid.
My first HERO (from NewEgg) started double left-clicking badly. Contacted customer support and they walked me through some troubleshooting ideas. When those did not prove fruitful they sent me a new mouse. (skipping any RMA process, so i didn't even have to send in the defective mouse)
Not that long after getting my new HERO from Logitech directly, it started double right-clicking.
At this point, I checked their subreddit and saw that I wasn't alone and decided to go with another mouse brand. I did contact support again just to let them know there was a problem with this mouse's switches as well and they were cordial about my desire to not pursue a replacement.
Until this, I would have happily recommended Logitech products and have even bought a couple as gifts over the past half-decade.
My personal rating of 1 egg is for my experience. If you give it a try just keep Logitech support in mind if you do have any problems.
Overall Review: For left click and right click once you click one ofthem it will double click. A very annoying issue and simply you can’t use the mouse anymore with this problem.
Cons: 10 months in and now it either double clicks constantly or it doesn't register that I'm holding the left click. Its completely unusable now.
Overall Review: I've tried reinstalling the logitech software and completely removing drivers from windows and changing every setting mouse related and nothing changes. The left click is button is just defective.
Pros: G502 is one of best gaming mice on the market
Cons: Against better judgment as a long time G502 user I bought this mouse against the what the reviews have said and here I am 5 months later with the same issue of double clicking.
Overall Review: Fix the Double Clicking issue this is soul crushing as a long time G502 user.
Double click issue in less than 4 months.11/30/2020 6:20:44 PM
Overall Review: PROS
Works with PowerPlay pad which means I never have to worry about charging.
Good feel to the grip
Light
MIDDLING
GHub software is acceptable at best. SteelSeries and Razer both offer better software. Microsoft mice are of course native.
CONS
Double click issue in less than 4 months. No response from Logitech support. A quick search on Reddit or even amongst these reviews will tell you that this is an exceedingly common problem for the current G-series line of mice (G502, 702, 902) with no other remedy than to RMA or to crack the thing open and get to solderin'. I thought I'd be the exception to this problem. Fool me once...
Don't be like me! Don't buy anything from the current G line of mice. I've had mice from Microsoft, SteelSeries, Razer, Corsair, and even Logitech that have lasted YEARS of abuse without giving up any performance.
BROKEN IN LESS THAN 4 MONTHS IS UNACCEPTABLE FOR A PREMIUM PRODUCT!
Cons: -DPI switch is too close to the Left Mouse Button
-The "Sniper" button is in an odd place
Overall Review: The mouse was great until 3-4 months in where it started to double click and re-click while dragging files or icons and when highlighting texts. I originally bought the mouse to replace my Corsair mouse that had the double clicking/dragging issue but if I knew I was going to get the same problem with this mouse within the span of 3-4 months, I would've either just stayed with my old mouse that I've had from 2010 or gotten the Corsair Dark Core.
Pros: - Great sensor - Comfortable right-hand palm grip - Good weight options - Good customer service - Robus RGB and customization options
Cons: - Both mice had double-clicking issues within 2-3 months of regular use
Overall Review: I had a G502 Proteus Core since launch (so about 5 years old now) and it is still going strong in the hands of my cousins 10-year-old kid. My first HERO (from NewEgg) started double left-clicking badly. Contacted customer support and they walked me through some troubleshooting ideas. When those did not prove fruitful they sent me a new mouse. (skipping any RMA process, so i didn't even have to send in the defective mouse) Not that long after getting my new HERO from Logitech directly, it started double right-clicking. At this point, I checked their subreddit and saw that I wasn't alone and decided to go with another mouse brand. I did contact support again just to let them know there was a problem with this mouse's switches as well and they were cordial about my desire to not pursue a replacement. Until this, I would have happily recommended Logitech products and have even bought a couple as gifts over the past half-decade. My personal rating of 1 egg is for my experience. If you give it a try just keep Logitech support in mind if you do have any problems.