EncorePro 500 USB series wired contact center headset, from Poly
The headset for call center heroes
Designed and engineered just for them, it’s everything your contact center representatives would ever want in a headset. Experience sharp, crystal-clear speech delivered to the other side. Count on the durable build that withstands heavy use. This headset also has superlight, great-fitting design, and built-in hearing protection, which will make the agents happy.
This EncorePro 545 model switches between three wearing style with a C-clip design: wear it over the ear, over the head, or behind the neck. It connects to both new and old PCs via USB-A and USB-C on the same cable. And an inline remote puts mute, volume and call control at your fingertips.
Get incredible call clarity
Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.
Count on durability and reliability
These headsets feature durable design for all-day use in the contact center, with less breakages and downtime to save the organization time and money.
Enjoy comfort and control
Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver our best-selling contact center headset.
Simplify Management
Make it easy for your IT team to monitor, manage and maintain headsets and track detailed device insights with centralized Plantronics Manager Pro software (an additional service).
Built for Compatibility
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.
Poly is certified (when offered) with all major communication platforms.