How to use power bank after receiving it?
After receiving the power bank for the first time, it is recommended to use it to charge your phone or other devices until the power is fully depleted; then charge the power bank continuously to 100%.
What if charging stops unexpectedly?
If charging stops, re-center the phone on the wireless charging area and make sure it’s fully aligned. Use it without a case or with a magnetic case—thick or non-magnetic cases may weaken the connection and interrupt charging.
Is it normal for the power bank to heat up?
Yes. It’s normal for the power bank to feel warm during wireless charging because some energy is converted into heat. Mild warmth is normal and safe.
What if charging feels slow?
Use a 9V/2A adapter with a fast-charging cable. In fast-charge mode, it takes about 3–4 hours to fully charge.
How should I store the power bank?
Store the power bank in a cool, dry place between 0–40°C. Avoid direct sunlight and extreme heat or cold. Do not leave it in a hot car in summer.
How to use power bank after receiving it?
After receiving the power bank for the first time, it is recommended to use it to charge your phone or other devices until the power is fully depleted; then charge the power bank continuously to 100%.
What if charging stops unexpectedly?
If charging stops, re-center the phone on the wireless charging area and make sure it’s fully aligned. Use it without a case or with a magnetic case—thick or non-magnetic cases may weaken the connection and interrupt charging.
Is it normal for the power bank to heat up?
Yes. It’s normal for the power bank to feel warm during wireless charging because some energy is converted into heat. Mild warmth is normal and safe.
What if charging feels slow?
Use a 9V/2A adapter with a fast-charging cable. In fast-charge mode, it takes about 3–4 hours to fully charge.
How should I store the power bank?
Store the power bank in a cool, dry place between 0–40°C. Avoid direct sunlight and extreme heat or cold. Do not leave it in a hot car in summer.