Why is the phone getting hot while charging?
When a portable charger is charging or discharging, some heat may be generated due to energy loss during power transfer. If the device becomes too hot, stop charging and let the phone cool down before continuing. Avoid cases over 2.5 mm thick.
Which devices are compatible with wireless charging from this power bank?
Compatible with iPhone 17 / 16 / 15 / 14 / 13 / 12 series (except iPhone 12 mini / 13 mini / 16e)
Why does the power bank provide fewer charges than expected?
Because of a 35% to 45% drop in capacity resulting from inefficiencies in the battery cells and circuits while charging. It is recommended to fully charge the device before first use.
Why is the phone getting hot while charging?
When a portable charger is charging or discharging, some heat may be generated due to energy loss during power transfer. If the device becomes too hot, stop charging and let the phone cool down before continuing. Avoid cases over 2.5 mm thick.
Which devices are compatible with wireless charging from this power bank?
Compatible with iPhone 17 / 16 / 15 / 14 / 13 / 12 series (except iPhone 12 mini / 13 mini / 16e)
Why does the power bank provide fewer charges than expected?
Because of a 35% to 45% drop in capacity resulting from inefficiencies in the battery cells and circuits while charging. It is recommended to fully charge the device before first use.