


Why does charging stop at 80%?
Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.
Why is my phone getting hot while charging?
It's normal for the power bank to reach temperatures between 96-115°F when the ambient temperatureis 75°F.This complies with international standards and poses no safety risks. Please feel free to use it with confidence
Why does my phone show a "Slow Charger" alert?
To manage heat, power may be reduced if the device gets warm. On iOS 18, a "Slow Charger" alert may appear, but charging remains safe and effective.
Which devices support wireless charging with this power bank?
Compatible with iPhone 17 / 16 / 15 / 14 / 13 / 12 series (except Pixels / iPhone 12 mini / 13 mini / 16e), AirPods 4 / 3 / Pro 3 / 2, and MagSafe-compatible phone cases.
Why does the power bank deliver fewer charges than expected?
Due to a 30% to 45% energy loss in battery cells and conversion circuitry, a fully charged 10000mAh power bank typically offers an estimated 5750 to 6,250mAh to power devices.



Why does charging stop at 80%?
Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.
Why is my phone getting hot while charging?
It's normal for the power bank to reach temperatures between 96-115°F when the ambient temperatureis 75°F.This complies with international standards and poses no safety risks. Please feel free to use it with confidence
Why does my phone show a "Slow Charger" alert?
To manage heat, power may be reduced if the device gets warm. On iOS 18, a "Slow Charger" alert may appear, but charging remains safe and effective.
Which devices support wireless charging with this power bank?
Compatible with iPhone 17 / 16 / 15 / 14 / 13 / 12 series (except Pixels / iPhone 12 mini / 13 mini / 16e), AirPods 4 / 3 / Pro 3 / 2, and MagSafe-compatible phone cases.
Why does the power bank deliver fewer charges than expected?
Due to a 30% to 45% energy loss in battery cells and conversion circuitry, a fully charged 10000mAh power bank typically offers an estimated 5750 to 6,250mAh to power devices.

































