Why does this set include a pink adapter, and how do I use it?
The pink piece is a USB-C adapter, not an extra receiver. Plug the USB receiver from the mouse into the pink adapter, then connect it to a USB-C port. For a USB-A port, use the receiver directly.
Why is the power light flashing after I plug it in? Is the battery low?
Not necessarily. The light works as both a power and connection indicator. Flashing usually means the keyboard/mouse is pairing or connecting to the USB receiver.
Why don’t the shortcut keys work?
Some devices use Fn + function key, while others use Shift + function key. Please try both combinations, as shortcut behavior may vary by system and device settings.
Are there any limitations with Mac compatibility?
While it works well with Macs, certain Mac-specific hotkeys may not be fully compatible. You can still use the keyboard and mouse for general tasks with no issues.
What support is available if there is an issue with the product?
This product is made by a professional manufacturer with strict quality control and reliable after-sales support. If any issue occurs, troubleshooting, replacement, or other service options are available.
Why does this set include a pink adapter, and how do I use it?
The pink piece is a USB-C adapter, not an extra receiver. Plug the USB receiver from the mouse into the pink adapter, then connect it to a USB-C port. For a USB-A port, use the receiver directly.
Why is the power light flashing after I plug it in? Is the battery low?
Not necessarily. The light works as both a power and connection indicator. Flashing usually means the keyboard/mouse is pairing or connecting to the USB receiver.
Why don’t the shortcut keys work?
Some devices use Fn + function key, while others use Shift + function key. Please try both combinations, as shortcut behavior may vary by system and device settings.
Are there any limitations with Mac compatibility?
While it works well with Macs, certain Mac-specific hotkeys may not be fully compatible. You can still use the keyboard and mouse for general tasks with no issues.
What support is available if there is an issue with the product?
This product is made by a professional manufacturer with strict quality control and reliable after-sales support. If any issue occurs, troubleshooting, replacement, or other service options are available.
Work Bright with HotFox
HotFox creates colorful wireless keyboard and mouse sets that turn heads and boost comfort. Designed for work, study, or play, our retro-inspired style blends fun with function.
Add a pop of personality to your desk — type smoother, feel better, and work happier with HotFox.
