


Why is the subwoofer not working?
Please use DJ songs to test it. At this time, you can clearly feel the vibration of the subwoofer by touching it with your hand. Remember to adjust the EQ to EQ1 music mode to test it.
Can I use it with my headphones?
No, it is not compatible with headphones.
How do I use TV remote to control the soundbar?
The sound bar do not support third-party remote. For some TV, use HDMI-ARC cable to connect the sound bar, and you can use the TV remote to control the volume.
It dose not work or no sound.
Please follow the Setup Tips or Manual to install it step by step, if this issue can not be fixed, please send email to us, we will help to deal with it without 24 hours.
Why does the sound still seem very low even when both the audio source and sound bar are turned up to maximum volume?
Please first check whether the sound source has volume protection set. You need to disable the volume protection function to reach the maximum volume.




Why is the subwoofer not working?
Please use DJ songs to test it. At this time, you can clearly feel the vibration of the subwoofer by touching it with your hand. Remember to adjust the EQ to EQ1 music mode to test it.
Can I use it with my headphones?
No, it is not compatible with headphones.
How do I use TV remote to control the soundbar?
The sound bar do not support third-party remote. For some TV, use HDMI-ARC cable to connect the sound bar, and you can use the TV remote to control the volume.
It dose not work or no sound.
Please follow the Setup Tips or Manual to install it step by step, if this issue can not be fixed, please send email to us, we will help to deal with it without 24 hours.
Why does the sound still seem very low even when both the audio source and sound bar are turned up to maximum volume?
Please first check whether the sound source has volume protection set. You need to disable the volume protection function to reach the maximum volume.




























