Is this device suitable for all hair types, including wet hair?
YES! Designed for all hair types - curly, straight, thick, or fine. The silicone bristles provide gentle, effective detangling for wet hair, as vibrations help the comb glide smoothly, significantly reducing pull and breakage versus regular brushes.
What kind of liquids can I use in the tanks?
Mist Tank: For water-based liquids like toners, light serums, or moisturizing waters. Serum Tank: For oil-based serums or hair oils. Crucial: Avoid thick, corrosive, or silicone-based oils in the mist tank to prevent clogging or damage.
Is the spray function broken? Mine isn't working.
Don't worry—it's likely just the angle! The spray needs gravity to work. Simply hold it with comb teeth facing downward—the normal use position—and it will spray perfectly. Test with teeth up = no spray. Teeth down = fine mist!
How do I properly clean the scalp massager? Is it waterproof?
Not waterproof. Do not submerge or rinse under running water. To clean: For tanks, use the dropper to add warm water, shake, pour out & air dry. For the exterior and bristles, wipe with a soft, dry cloth. Keeping it clean and dry for longevity.
Some may feel a tingle,is this normal?
Yes, a tingling sensation at higher settings is normal and indicates effective stimulation, as sensitivity varies. For maximum comfort, start at the lowest level and adjust to your preference or turn the massage off.
Is this device suitable for all hair types, including wet hair?
YES! Designed for all hair types - curly, straight, thick, or fine. The silicone bristles provide gentle, effective detangling for wet hair, as vibrations help the comb glide smoothly, significantly reducing pull and breakage versus regular brushes.
What kind of liquids can I use in the tanks?
Mist Tank: For water-based liquids like toners, light serums, or moisturizing waters. Serum Tank: For oil-based serums or hair oils. Crucial: Avoid thick, corrosive, or silicone-based oils in the mist tank to prevent clogging or damage.
Is the spray function broken? Mine isn't working.
Don't worry—it's likely just the angle! The spray needs gravity to work. Simply hold it with comb teeth facing downward—the normal use position—and it will spray perfectly. Test with teeth up = no spray. Teeth down = fine mist!
How do I properly clean the scalp massager? Is it waterproof?
Not waterproof. Do not submerge or rinse under running water. To clean: For tanks, use the dropper to add warm water, shake, pour out & air dry. For the exterior and bristles, wipe with a soft, dry cloth. Keeping it clean and dry for longevity.
Some may feel a tingle,is this normal?
Yes, a tingling sensation at higher settings is normal and indicates effective stimulation, as sensitivity varies. For maximum comfort, start at the lowest level and adjust to your preference or turn the massage off.