The online retailing industry has become extremely competitive in recent years. Massive Internet adoption rates across the world have prompted thousands of companies to take their brick-and-mortar storefronts online, and every single one of these businesses is competing for your patronage. It’s never been harder to convince online shoppers to choose our store instead of someone else’s, and figuring out new ways to satisfy these consumers’ needs is a daily struggle.
Newegg has been selling consumer electronics online since 2001 and is one of the first e-retailers to do so. We understand that customer service should always be a company’s top priority, and this belief has helped us accumulate numerous awards for doing just that. Our dedicated customer service team always does their best to listen to our shopper’s concerns; which is why we’ve recently expanded into other markets, added a Bitcoin payment option, and are launching new categories that are in demand. And today, we’re proud to announce our latest solution to satisfy online shoppers’ needs: same-day delivery service.
“Testing same-day delivery for our LA-based customers is something we’ve been excited about for many months. If all goes as planned, we will expand into new delivery areas.”
– Soren Mills, Chief Marketing Officer of Newegg North America
Taking advantage of Newegg’s same-day delivery service is both easy and affordable.
How ‘Newegg Express’ Works
- Select ‘Express Delivery’ at checkout before 11:00 a.m.
- Pay $19.99 to have your purchase delivered the same day
- Wait for the ‘Newegg Express’ to deliver your purchase before 6:00 p.m.
All Newegg customers that live within 50 miles of our City of Industry warehouse will be able to take advantage of the ‘Newegg Express’ if they make their purchase before 11:00 a.m. We also guarantee these orders will arrive at our customers’ homes before 6:00 p.m. And don’t worry, spotting the ‘Newegg Express’ delivery vehicle on your street won’t be difficult because it also happens to be one of the coolest-looking fleets you’ll ever see.
We believe that offering same-day delivery is not only convenient, but a determining factor when choosing where to shop. We hope that providing this service will convince consumers to choose Newegg the next time they shop online. We’re also confident that it will satisfy our current customers’ concerns and continue to prove why Newegg is a leader of the online retailing industry.
The ‘Newegg Express’ will be testing the same-day delivery service throughout the Los Angeles metropolitan area through Christmas 2014. If successful, the program will expand next to Indianapolis, IN; Edison, NJ; and Memphis, TN. If you have any questions about the service, please contact our Customer Service team who is always ready to answer your questions.