What should I do if my headset won’t connect via 2.4GHz adapter?
You can use the forced pairing function:Power on the headset.Press and hold the microphone button for 3 seconds to activate forced pairing.The headset will reconnect to the 2.4GHz adapter right away.
Why is there noticeable audio delay/latency when using Bluetooth mode?
Don’t worry. Slight latency is normal for Bluetooth headsets and won’t affect daily use. For low-latency gaming, use the included 2.4GHz adapter for a stable connection.
What should I do if my headset won’t connect via 2.4GHz adapter?
You can use the forced pairing function:Power on the headset.Press and hold the microphone button for 3 seconds to activate forced pairing.The headset will reconnect to the 2.4GHz adapter right away.
Why is there noticeable audio delay/latency when using Bluetooth mode?
Don’t worry. Slight latency is normal for Bluetooth headsets and won’t affect daily use. For low-latency gaming, use the included 2.4GHz adapter for a stable connection.

















