Q1. Will this work with my computer? Do I need Bluetooth?
This combo connects via a 2.4GHz USB receiver (not Bluetooth).
It’s designed for Windows laptops and PCs with a USB-A port. If your device only has USB-C, you’ll need a USB-C adapter.
Q2. Where is the USB receiver? What if I can’t find it?
The USB receiver is stored in the compartment on the bottom of the mouse (next to the battery area).
If you still can’t find it, message us through your order page and we’ll help you.
Q3. My keyboard or mouse isn’t working / won’t connect / feels laggy. What should I try first?
Install batteries (AAA keyboard, AA mouse) and match +/–. Turn both ON.
Plug receiver into a USB port (try another). Keep within 3 ft; avoid metal, USB3.0 hubs, and other wireless devices.
Still not working? Message us for support and replacement.
Q4. Is the keyboard loud? Is it comfortable for long typing sessions?
The round keys have a moderate click and are suitable for most home and office use.
Use the tilt legs to choose a typing angle that supports a more comfortable posture.
Q5. Will my phone or tablet fit in the holder?
The built-in slot is about 9.88 in wide and fits most phones and slim tablets.
Very thick cases or oversized tablets may not sit securely—using a standard-size device without a bulky case is recommended.
Q1. Will this work with my computer? Do I need Bluetooth?
This combo connects via a 2.4GHz USB receiver (not Bluetooth).
It’s designed for Windows laptops and PCs with a USB-A port. If your device only has USB-C, you’ll need a USB-C adapter.
Q2. Where is the USB receiver? What if I can’t find it?
The USB receiver is stored in the compartment on the bottom of the mouse (next to the battery area).
If you still can’t find it, message us through your order page and we’ll help you.
Q3. My keyboard or mouse isn’t working / won’t connect / feels laggy. What should I try first?
Install batteries (AAA keyboard, AA mouse) and match +/–. Turn both ON.
Plug receiver into a USB port (try another). Keep within 3 ft; avoid metal, USB3.0 hubs, and other wireless devices.
Still not working? Message us for support and replacement.
Q4. Is the keyboard loud? Is it comfortable for long typing sessions?
The round keys have a moderate click and are suitable for most home and office use.
Use the tilt legs to choose a typing angle that supports a more comfortable posture.
Q5. Will my phone or tablet fit in the holder?
The built-in slot is about 9.88 in wide and fits most phones and slim tablets.
Very thick cases or oversized tablets may not sit securely—using a standard-size device without a bulky case is recommended.