1. My keyboard and mouse suddenly stopped working. What should I do?
Check the battery power at first. Then if keyboard and mouse have disconnected from the device. Please reconnect it according to the manual. Finally check the physical damage. If you need any help, please contact the GHAJZ support team immediately.
2. The Bluetooth of keyboard suddenly drops. How do I fix it?
First, delete the keyboard's Bluetooth name from your device. Then restart the keyboard's power and re-transmit the Bluetooth signal. After the device detects the new Bluetooth signal, it can reconnect to the keyboard.
3. Can I use the keyboard on my lap?
Yes. The hinges on both sides are equipped with keyboard locks. After opening the keyboard, use the keyboard locks to lock the hinges. The keyboard can be used stably on your lap or any uneven surface.
4. How many receivers in the set? Where are they stored?
The combo includes two receivers: one USB-A and one Type-C (USB-C). The USB-A receiver is stored in the bottom of the mouse. The Type-C receiver is placed in the carrying case. When they added together, could connect to the device's Type-C port.
5. Do the keyboard and mouse switch device simultaneously?
When both the keyboard and mouse are connected to the device by Bluetooth, you can't switch between devices simultaneously. You need to press the mode switch button on the back of the mouse to set it.
1. My keyboard and mouse suddenly stopped working. What should I do?
Check the battery power at first. Then if keyboard and mouse have disconnected from the device. Please reconnect it according to the manual. Finally check the physical damage. If you need any help, please contact the GHAJZ support team immediately.
2. The Bluetooth of keyboard suddenly drops. How do I fix it?
First, delete the keyboard's Bluetooth name from your device. Then restart the keyboard's power and re-transmit the Bluetooth signal. After the device detects the new Bluetooth signal, it can reconnect to the keyboard.
3. Can I use the keyboard on my lap?
Yes. The hinges on both sides are equipped with keyboard locks. After opening the keyboard, use the keyboard locks to lock the hinges. The keyboard can be used stably on your lap or any uneven surface.
4. How many receivers in the set? Where are they stored?
The combo includes two receivers: one USB-A and one Type-C (USB-C). The USB-A receiver is stored in the bottom of the mouse. The Type-C receiver is placed in the carrying case. When they added together, could connect to the device's Type-C port.
5. Do the keyboard and mouse switch device simultaneously?
When both the keyboard and mouse are connected to the device by Bluetooth, you can't switch between devices simultaneously. You need to press the mode switch button on the back of the mouse to set it.