FAQ
Does it come with a formal Unraid license?
Yes, we pre-install a formal Starter version of the Unraid license. Before formal use, you are eligible for a 30-day free trial of Unraid. After the trial period, you can redeem the formal Unraid license using the included scratch card.
Before Starting the 30-Day Free Trial for Unraid License
After connecting to the internet, please verify that your device's time is set to your local time zone before starting the trial. If you encounter any errors, feel free to contact us for assistance.
Can I adjust the color of the LED light strip on my own?
Yes, we have tutorials on how to adjust the LED lights. If you need, please contact us.
What types of hard drives are compatible with the NAS?
Support 4 x M.2 2280 NVMe SSDs and 2 x 2.5-inch SATA HDDs less than 9.5mm thick. Please choose a mainstream brand of SSD.
How to get seller support?
You can reach us via Newegg or through our after-sales email: [email protected].


















