Where is the support page and user manual for this enclosure? How do you check the status of the RAID array? How do you check the status of the disks? How do you check the status of the rebuilding of the RAID array? What do the LED's tell us? What do the beeps mean? There's no support for this device.

The user manual has absolutely no troubleshooting information.

Also, what is large mode?

Large mode is one of the RAID modes supported by the MAIWO 4 Bay RAID Enclosure, alongside modes like RAID 0, 1, 3, 5, 10, Clone, and Normal.

New, not even 90 days old. RAID 5 setup and working fine. Random beep heard and now all of my files and folders are gone. Enclosure shows 3 of 4 drive LED's lit, I assume indicating an issue with 1 drive. WHERE ARE MY FILES?

Please contact MAIWO Customer Service, they will offer you a replacement or refund.

Brand new purchase, less than 90 days old. Unit beeped and only 3 of 4 LEDs for Drives lit. RAID 5. OS shows no files or folders on the logical disk????

New disk needs to format or repartition first

2 drives inserted, only one drive shows up. And it beeps non-stop? There is no documentation about the beeping.

first set your desired raid mode,then press"reset" for 3 seconds. Before operation please backup the date in your disk.

I have two of these, When I try to set it up all it does is beep. I have tried resetting the mode to normal first as directed. Documentation is awful and there is no support number ?

Set your wanted raid mode first, then press"reset" for 3 sconds, please contact our customer service, they will help you further.

how do you use the HDMI port by app ?

The HDMI port works as a passthrough from the USB-C connection from your source PC.

MAIWO 4 Bay RAID Enclosure for 3.5 inch SATA Hard Drive with Two Fans, Support UASP 4K HDTV, 64TB USB3.1 Type-C 5Gbps Speed, RAID 0/1/3/5/10 Clone Large Normal

Name: MAIWO 4 Bay RAID Enclosure for 3.5 inch SATA Hard Drive with Two Fans, Support UASP 4K HDTV, 64TB USB3.1 Type-C 5Gbps Speed, RAID 0/1/3/5/10 Clone Large Normal
Uploaded: 2025-08-28
Description: MAIWO 4 Bay RAID Enclosure for 3.5 inch SATA Hard Drive with Two Fans, Support UASP 4K HDTV, 64TB USB3.1 Type-C 5Gbps Speed, RAID 0/1/3/5/10 Clone Large Normal

Material: Aluminum

Aluminum
abs plastic

External Interface: USB 3.1

USB 3.0
USB 3.0 w/UASP & SATA III
USB 3.1

Dual Bay RAID Enclosure for 2.5" SATA Hard Drive|2 Bay|USB 3.0 2.5"|Tool-free
Dual HDD|2 Bay|USB 3.0 2.5"|Tool-needed
With RAID|2 Bay|USB 3.0 3.5"|Tool-needed
With RAID|4|Basic USB 3.1 (10Gbps) & SATA III|4 Bay USB 3.1 w/UASP & SATA III

7 RAID Modes: This 4 bay external hard drive enclosure is capable of RAID 0,1,3,5,10 and other modes like CLONE, LARGE, NORMAL.
64TB Storage Capacity: Support up to 64TB of storage capacity. That's 16TB each drive bay. It is a great solution for storing your gameplay recordings, and other large file-sized media.
Super-Fast Transmission: It has a USB3.1 Type-C interface,works with 3.5 inch SATA HDD,capable of 5Gbps theoretical transfer rate. With HD TV interface, enjoy your video feast.
Efficient Heat Dissipation: It is mostly metal on the outside making it very sturdy and robust. Built- in two level adjustable fans and with front and rear cooling holes to provide efficient heat dissipation.
78W Power Supply: It built-in an independent 78W 12V/7A power supply which providing more stable data exchange and transmission. Aside from the enclosure itself, the package includes the following: a user manual, mounting screws, a screwdriver, a USB 3.1 to Type-C cable, and a power adapter.

MAIWO 4-Bay Raid Enclosure for 3.5 inch SATA HDD Hard Drive with Type C and HDTV

Features:

Item Type: Portable Hard Drive Raid Enclosure
Support Hard Disk: 3.5 inch HDD Hard Drive, DO NOT support 2.5" SATA hard drive
HDD Count Supported: 4 HDDs, support per HDD storage up to 16TB
Internal Interface: SATA
Transmission Interface: Type C, transfer rate up to 5Gbps
High-Definition Multimedia Interface: HDTV
Applications: data transmission, 4K Video graphing,video editing,Home theater,enterprise data management, games developing etc.
Support 7 Modes Raid: RAID 0, RAID 1+10, RAID 3, Normal, RAID 5, Large, Clone;
Support System: For Windows / Mac OS 10 or above /Linux
Package Included:
1 x Hard Drive Box
1 x Power Cable
1 x Power Adapter
1 x USB to Type-C Cable
1 x Type-C to Type-C Cable
1 x User Manual
16 x Big Screw
12 x Small Screw
1 x Screwdriver

HMDI 4K High Resolution

Enjoy your home theater or playing game in a bigger screem like your PC or laotop,a projector or smart TV with the HDTV interface.

Specifications

Brand	MAIWO
Model	K35274D
Dimension	184127115mm
Support System	Windows/Mac/Linux
DC Power	78W(12V/6.5A)
Material	Aluminum&ABS
External Interface	Type C, HDTV
Internal Interface	SATA

4 Bay RAID Enclosure for 3.5" SATA HDD

This 4 bay hard drive enclosure supports all 3.5" SATA (I / II / III) hard disks, USB3.1 to SATA high-speed transmission,speed up to 5Gb/s,support 7 Raid and equiped with 4K HD TV interface.

64TB Enterprise-class Storage Capacity

This 4 bay hard drive box supports 4 hard drives with a maximum capacity of 64 TB and 16 TB expansion for single disk. A perfect external storage system for individuals or enterprise.

Built-in Dual Silent Fans in 3 Wind Levels

This 4 Bay USB 3.1 SATA hard drive enclosure is all Aluminum designed. Built- in two silent fans and with front and rear cooling holes provide efficient heat dissipation to keep your drives cool during long hours of operation.

With four indicator lights to monitor the working status

Very clear LED Indicators for every hard drive and power adapter, good for controling the working status of each disk. Blue LEDs stay bright when inserting the disk, and flash when reading&writing.

Color	Black
Size	3.5"
Type	Docking Station
AC Adapter	Yes
Material	Aluminum
Thunderbolt 3	Yes
Internal Interface	SATA I/II/III
External Interface	USB 3.1
HDD Count Supported	With RAID
Number of Bay	4
Maximum Capacity (per Bay)	Up to 16TB
Fan	Yes

Meet Your Seller

MAIWO 4 Bay RAID Enclosure for 3.5 inch SATA Hard Drive with Two Fans, Support UASP 4K HDTV, 64TB USB3.1 Type-C 5Gbps Speed, RAID 0/1/3/5/10 Clone Large Normal

Learn more about the Detailed Specifications

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info

Item#: 9SIAVF7J1J5998

Meet Your Seller

MAIWO 4 Bay RAID Enclosure for 3.5 inch SATA Hard Drive with Two Fans, Support UASP 4K HDTV, 64TB USB3.1 Type-C 5Gbps Speed, RAID 0/1/3/5/10 Clone Large Normal

Learn more about the Detailed Specifications

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info