What is the warranty period for this product, and what kind of support is available if I encounter any issues with the hard drive?

The product has a 3-year limited warranty.

Does this external hard drive come with any pre-installed software for backup or security, and can it be removed if not needed?

Yes, the WD My Passport drive comes with WD Discovery software pre-installed for backup and security purposes, including password protection and 256-bit AES hardware encryption.

Questions & Answers: WD 5TB My Passport Portable Storage External Hard Drive USB 3.2 for PC/MAC White (WDBPKJ0050BWT-WESN)

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Western Digital
Item#: 9SIA12KHC66108
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WD 5TB My Passport Portable Storage External Hard Drive USB 3.2 for PC/MAC White (WDBPKJ0050BWT-WESN)

Slim design
Automatic backup - easy to use
Password protection + 256-bit AES hardware encryption
Up to 5TB capacity
3-year limited warranty
Trusted drive built with WD reliability
WD Discovery software for WD Backup, password protection and drive management
SuperSpeed USB port; USB 2.0 compatible

$169^.99 –