My trimmer won't turn on or stops working. What should I do?
Please check if travel lock is on and the trimmer is fully charged. If the issue remains, send a photo or brief description. We'll give you a satisfactory solution quickly.
Are the attachments easy to install correctly?
Clean the head first to ensure a secure snap fit. Press the attachment until you hear a click for best performance.
How can I avoid hair pulling while trimming?
The R-shaped 360° blade edges are precisely calibrated to glide smoothly and reduce pulling. Keep blades/attachments clean and secure. Use slow, steady strokes on dry, smooth hair for best results. For sensitive areas, use the precision trimmer head.
How does charging work? Why won't my trimmer charge or hold power?
This trimmer has a USB-C port (charging cable included). Charge for at least 2 hours before first use. A full charge gives 90 minutes of runtime.
Why choose us?
This product is built with durable, long-lasting materials, including corrosion-resistant stainless steel blades and a waterproof design. The motor delivers consistent power for reliable performance.
Craft your look. Own your day.
SilkGlow: The Gentle Edge
Every morning is a fresh start. Your routine should feel precise, not punishing. That's why SilkGlow was created.
Silk is your experience—It’s the smooth, consistent glide across your skin, designed for comfort during every use.
Glow is the look you create—It’s the sharp, clean line that frames your face with quiet confidence.
All-in-One Grooming Kit
Craft your look. Own your day.
SilkGlow: The Gentle Edge
Every morning is a fresh start. Your routine should feel precise, not punishing. That's why SilkGlow was created.
Silk is your experience—It’s the smooth, consistent glide across your skin, designed for comfort during every use.
Glow is the look you create—It’s the sharp, clean line that frames your face with quiet confidence.
All-in-One Grooming Kit
My trimmer won't turn on or stops working. What should I do?
Please check if travel lock is on and the trimmer is fully charged. If the issue remains, send a photo or brief description. We'll give you a satisfactory solution quickly.
Are the attachments easy to install correctly?
Clean the head first to ensure a secure snap fit. Press the attachment until you hear a click for best performance.
How can I avoid hair pulling while trimming?
The R-shaped 360° blade edges are precisely calibrated to glide smoothly and reduce pulling. Keep blades/attachments clean and secure. Use slow, steady strokes on dry, smooth hair for best results. For sensitive areas, use the precision trimmer head.
How does charging work? Why won't my trimmer charge or hold power?
This trimmer has a USB-C port (charging cable included). Charge for at least 2 hours before first use. A full charge gives 90 minutes of runtime.
Why choose us?
This product is built with durable, long-lasting materials, including corrosion-resistant stainless steel blades and a waterproof design. The motor delivers consistent power for reliable performance.