Question 1

Do you have to install it immediately? my antivirus does not expire for 4 mo.

Accepted Answer

No, You don't have to install it immediately.  The product key inside the box or obtained from a download will work whenever you decide to install it.  I have used 1-year old product keys without ever having a problem and getting the full 1-Year subscription as of the install of the 1st device you activate.  It is best to install from inside your Norton Account as that will give you view of any active subscriptions.  Also, if you do decide to install now, then Norton will automatically detect your existing subscription and add 12 months to the end of your current subscription so that you would not loose any existing paid subscription period.

Question 2

Is this product only good for 1 year, after that it uses a credit card to renew is this correct?

Accepted Answer

Yes, that is correct. However, at the end of the year you can always decide to discontinue the service and go to another provider. What you would need to do is to change the auto renew just before (about 14-30 days prior to the service expiration date.

I've been using Norton products for many years, using the auto renewal function. Occasionally Norton stops supporting a particular product.  When I say Norton stops supporting the product I don't mean that they no longer update the virus definitions. The product continues to function. However, Norton no longer adds new elements to the old product.

When that has happened to the Norton product I was using, I've stopped the auto renewal just prior to the expiration date & purchased the newer Norton product.

NOTE: I've been using the Norton 360 Premium product for 2.5 months now. I have found it to an excellent product worthy of the Norton label.

Question 3

Is the VPN also covered for the first year without any additional cost  till the first year has passed?

Accepted Answer

Yes, the VPN comes included with Norton 360. When you install Norton 360 you are presented with several additional options, one is activating the VPN and it is always active once you activate it. I have yet found any way to control it but I just installed Norton 360 today.

Question 4

this serves to activate worldwide?

Accepted Answer

In order for the product to be fully supported globally, you would need to purchase the product from the support agent in your country and see if you can activate it, if not you can get your money back from Norton. But I'm not sure why your wanting to purchase Norton 360 when this product is being discontinued?

Question 5

The internet says that Norton 360 was DISCONTINUED in 2014...so what exactly are we being offered here?  This product doesn't appear on Nortons website

Accepted Answer

The "Original" Norton 360 was discontinued in 2014.  Last year the "New" Norton 360 (powered by LifeLock) was released and is still in use today (06/30/2020).  Just be sure that the one you purchase says that it's "Powered by LifeLock"on the package.

Question 6

The description states: "  For new Norton subscriptions only at an introductory price." 
Does that mean as a current Norton user this one wont work or activate for me?

Accepted Answer

Yes, that is correct. The product description specifies that the prepaid subscription is for new Norton subscriptions only at an introductory price. This means that as a current Norton user, this subscription would not work or activate for you at the introductory price.

Brand	NortonLifeLock
Model	21389946

Name	Norton 360 Premium - Antivirus software for 10 Devices with Auto Renewal - Includes VPN, PC Cloud Backup & Dark Web Monitoring powered by LifeLock [Key card]
Type	Internet Security
Version	10 Devices
Operating Systems Supported	Windows & Mac OS & Android & iOS
System Requirements	Norton 360 Premium Covers up to 10 devices: PCs or Macs, Androids, iPads or iPhones Not all features are available on all platforms. PC Cloud Backup, and PC SafeCam are presently not supported on Mac OS. Windows Operating Systems - Microsoft Windows 10 (all versions), except Windows 10 S. - Microsoft Windows 8 / 8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers. - Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later. Mac Operating Systems - Current and previous two versions of Mac OS. - Norton Family Parental Control features are not supported. Android Operating Systems - Android 6.0 or later. Must have Google Play app installed. - Auto-scan of apps on Google Play is supported on Android 4.1 or later, except for Samsung devices. Samsung devices running Android 4.2 or later are supported. For earlier versions of Android, the Google Play "Share" function must be used to scan apps on Google Play. iOS Operating Systems - iPhones or iPads running the current and previous two versions of Apple iOS Norton Secure VPN Available for Windows PC, Mac, iOS and Android devices: Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads and iPhones. Norton Secure VPN may be used on the specified number of devices - with unlimited use during the subscription term. Windows: - Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later - Microsoft Windows 8 / 8.1 (all versions) - Microsoft Windows 10 (all versions) Mac: - Current and previous two versions of Mac OS Apple iOS: - iPhones or iPads running the current and previous two versions of Apple iOS Android: - 6.0 or later General Requirements - Internet connection required, high speed recommended - To learn more about his product, the latest features and system requirements Norton.com/Security - Product Activation technology is included to ensure authenticity.
Packaging	Retail

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